Job Summary

A Shift Supervisor at IFF is responsible to Lead, engage motivate and supervise shift employees, effectively interfacing with other departments in a positive team environment. Efficiently and safely execute the production per agreed plan/schedule of high Quality and Food Safety compliance product includes MCC, Blending & Packing in a cost effectives manner. Continue improve related opportunities in production.

How you will contribute
 

Support in building knowledge of specific market, customer environment and specific customer activities, strategies, brands, markets, consumers via all available sourcesBuild relationships with customer decision makers/influencers by holding regular meetingsDevelop understanding of customer decision making criteria
Timely and accurately document customer visits and insightsCommunicate client supply chain objectives, processes, organization, scorecards to IFF OperationsConsult with customer service on key customer supply issues and agree on communication /implementation plan with support of line management for more complex issues/solutionsPropose optimal working capital management (payment terms agreements, monthly awareness of AR status and support/intervene when required) with support of line managementIn collaboration with colleagues, understand customer regulatory requirements/changes and regularly inform Global Regulatory Assurance and IC&DIdentify and prospect customer opportunities and build Account Plans for allocated customer portfolioPropose optimal sales channel and relevant service model for identified prospect/account/opportunityExecute successfully against account plan giving early warning to any threats to deliver itQualify business opportunities with input from Innovation, Creation and Design(IC&D) and Cost to Serve guidelines with support of line manager
Promote bank/ product portfolioProvide detailed project insight (Customer/Internal perspective) to the team in order to clearly define brief parameters and capture them in Project management systemOrganize a formal commercial kick off and finalize action plan and timetable, and keep all relevant stakeholders updatedEvaluate on final submissions together with other team membersGenerate proposal/price with approval of reporting manager, aligned with category margin guidelines or pricing officerPrepare and coordinate presentation materials with support of line management and/or MarketingDefine and stage a submission presentation that maximizes IFF commercial advantage and resourcesActively contributes to winning projects
 

What you will need to be successful

Bachelor’s degree preferably in Business, Marketing, Sciences or EngineeringExperience in sales, sales service, product development, account planning or marketing preferably fragrance, cosmetics, FMCG, flavors, chemical or ingredients industriesAbility to understand basic financial concepts/processes (pricing/margin/forecasting)Curiosity and passion with strong interests in sales, product development, consumers, and market understanding (Marketing/R&D/CI)Basic fragrance knowledge and olfactive skills. Where applicable, basic understanding of skin science and biology.Good communicator with negotiation and presentation skillsSelf-driven with a track record for delivering resultsCollaborative and demonstrated team playerDigital savvy with an ability to leverage online resources

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more