SGBEXP - Manager, Small Business Programs Date Posted: Aug 28, 2025 Requisition ID: 464931 Location: Indianapolis, IN, US, 46201 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About Indiana Economic Development Corporation : Bring your biggest and boldest ideas to life as an employee of the IEDC. We are a fast-paced and forward-thinking team charged with pursuing economic development opportunities for current and future Hoosiers in our state and around the world. Our culture embodies the spirit of being bold and working collaboratively to create the economy of the future. The IEDC is organized as a public private partnership led by the Secretary of Commerce and governed by a board chaired by the Governor of Indiana. The Indiana Economic Development Corporation has been recognized as one of the 2023, 2024, and 2025 Top Workplaces by Indianapolis Star. Role Overview: The Manger, Small Business Programs serves as a program manager focused on leadership and management of all statewide Indiana SBDC (Small Business Development Center) programs and projects to meet strategic goals. The program manager is responsible for managing initiation, planning, monitoring, and closeout of all small business programs, market research tools, and events that serve thousands of Hoosier small businesses each year and help them start stronger, grow faster, and work smarter. Salary Statement: The salary range for this position is 63,787 - 66,000 annually. A Day in the Life: Program Management: + Execute and refine a portfolio of statewide program initiatives to meet organizational strategic goals and work as a collaborative partner with internal and external stakeholders to identify, strategize, communicate, and implement programming. + Conduct project reviews to monitor and report on program success metrics. + Identify and develop relationships with service providers and develop and implement project plans to define project scope, requirements, and deliverables. + Manage contracted service providers associated with the SBDC programming, such as market research vendor relationships including IBIS World, ESRI, Reference USA, and other platforms. + Build and leverage stakeholder relationships to promote and support programs. + Create and maintain program policies, procedures, goals, and objectives. + Provide network with guidance on responsibilities and proactively manage projects, procedures, processes, and system communication. + Collaborate with Manager, Small Business Operations on program budgets, invoices. + Identify best practices and improve programs and internal systems with an eye toward future strategic needs. + Foster a positive feedback culture and utilize feedback to offer guidance and support to team members. Communications, Marketing and Event Planning: + Develop and implement program release plans and maintain quarterly stakeholder newsletter to promote the SBDC. + Support program initiatives with marketing collateral including, copy, press releases, one-pagers, web pages, email outreach, and resource guides. + Maintain SBDC website to reflect program offerings, services, and team members. + Plan and implement various events including our bi-annual Network Meetings, annual Impact Awards, Small Business Road Show, and Export Accelerator completion event. Administration: + Advise VP, Small Business on programming opportunities and initiatives. + Contribute to the development of the Indiana SBDC strategic goals and objectives. + Serve as a resource for SBDC Regional Directors as they implement programming and participate in statewide initiatives. + Participate in planning and execution of various meetings, including locating and securing meeting locations, and securing audio/visual, caterer and other logistical requirements, also see (Communications, Marketing and Event Planning above). + Participate in monthly calls, reviewing performance data and other special projects to assist in achievement of performance goals. + Receive statewide referrals and dispatch to regional offices What You'll Need for Success: Education: + Bachelor's Degree in public administration, business or other directly related field Experience: + Minimum: 1-2 years of experience in program management, significant computer experience, including MIS systems, using Microsoft Office suite + Minimum 1-2 years Project or program management work, project schedule timelines and deliverables, project stakeholder management and communication Core Competencies: + Adaptability - Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity. + Attention to Detail - ability to develop and review complex documents to ensure error free quality + Decision Making – the ability to look at complex issues and problems, analyze the data, and provide recommendations to assist in making sound strategic decisions + Compelling Communication - ability to effectively articulate ideas in written communications and oral communications + Fast Paced and Diverse - wants a job that changes day to day with a variety of tasks and interactions + Independent Contributor - works independently, is self- motivated, goal oriented, can meet deadlines without significant supervision + Initiative -takes action on problems or opportunities without being prompted + Leadership Focus - desire and willingness to coach and develop others + Team Focused – works well within a team + Responsible to Task - ability to complete work on a timely basis, with an emphasis on accuracy + Results Focused - executes strategy and takes accountability for group results + Continuous Learner -wants to continuously gain new knowledge, approaches, and experience + Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefit package for full-time employees which includes: + Three (3) medical plan options (including RX coverage) as well as vision and dental plans + Wellness Rewards Program: Complete wellness activities to earn gift card rewards + Health savings account, which includes bi-weekly state contribution + Deferred compensation 457(b) account (similar to 401(k) plan) with employer match + Two (2) fully-funded pension plan options + A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: + 160 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers + Up to 16 hours of paid community service leave + Combined 192 hours of paid vacation, personal, and sick leave time off + 12 paid holidays, 14 on election years + Education Reimbursement Program + Group life insurance + Referral Bonus program + Employee assistance program that allows for covered behavioral health visits + Qualified employer for the Public Service Loan Forgiveness Program + Free Parking for most positions + Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov. Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=indianaoff) to apply.