Mexico
23 days ago
Services Tendering Specialist TSS

The Service Tendering Specialist (TSS) will be based in the Mexico City Customer Bidding Center (CBC) within the Mobile Networks (MN) Business Group, supporting Telecom Service Providers and Enterprise Customers across Americas. This role involves collaboration with the CBC in India and interaction with the TSS Business Line to stay current on roadmap updates.

Typically, 8-10 years RAN Technologies including 5G and Evolution Technologies required experienced and a graduate equivalent degree.Technical Understanding for mobile Radio Networks (3G/LTE/5G) including Mobile Network Architecture, basic Protocols and Interfaces.Position requires English proficiency able to interact with Native English Speakers with Strong Technical Background.Portuguese as a Third language is required for active participation with Brazilian customers and writing skills in this language are also demanded.Able to negotiate with internal/external stakeholders for support all deliverables submission.Being proactive in Self-study, searching new documents and sharing across main colleagues creating team collaboration.Cost management for TSS services in all sales phases according to bid guidelines.Takes initiative to reach out to colleagues inside and outside own team, to assure that all questions from customers get a high-quality answer.Involves relevant stakeholders (e.g. Service Product Managers, Project Manager) to create high quality bid.

Service Tendering Specialist (TSS) for Technical Support Services will contribute to the following activities:

Understand and Translate any Internal requirements from RFI/RFQ to Nokia TSS Services Solutions including Hardware and Software Services.Able to read Services Inputs from a Bill of Materials (BoQ) and convert in TSS Solutions for Hardware and Software Services.Provide Services Costing including Risk ManagementProvide Services Solution Description (SSD) and be professional in writing documents in all MS Office Packages.Provide Technical Support and answer specific questions for Statement of compliance included in customer requirement documentation using as a reference Internal Nokia Documents and Guidelines.Care Contract Renewals Tracking working in a proactive manner with Customers. 
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