Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements
The Sales Support team is crucial for Lenovo in order to help our business grow, speed up the contract process, and increase customer satisfaction. This is a great opportunity for you to become a part of a great team in a fast-growing business, which will bring you many opportunities to develop your carrier, use your potential, influence the processes set up, communicate in foreign languages on a daily basis, and to get the sense of Lenovo business. You will report to Operations Manager.
As Services Sales Support Representative, you will interact with Sales teams (60%), internal customers (e.g. pricing, order management – 20%), and external customers / Lenovo Business Partners (20%) This position is dedicated to meeting the expectations of internal and external customers.
Responsibilities include:
Contract Creation Validation of terms and conditions Contract Maintenance Contract Renewals Contract Registration Proposal and Price Quotes Creation Solution Design / ConfigurationAudit ready documentation creation and storage maintenanceWhat do you need to succeed in this opportunity:
We are looking for pro-active people who do not like a routine at work. The team supports the EMEA region, and we are looking for candidates with the following language combination: English + German.
The Sales Support Representative have excellent contract language/creation background, teaming skills, quality improvement, and organization skills. We look for candidate who is be able to demonstrate the ability to manage priorities and demonstrates a strong aptitude for critical thinking and problem resolution.
Other requirements included:
1+ year of contract administration experience is advantage Strong PC Background (Word, Excel, etc) Customer Satisfaction and Customer Escalation Management Strong ability to gather, analyze, monitor, and document data Strong written and verbal English and German communication skills Exceptional interpersonal and relationship management skills Facilitation and collaboration skills Team player who is highly motivated & detail oriented Flexibility to work in a fast-paced environment and manage multiple concurrent tasks/projects/prioritiesWhat we offer:
An open and stimulating environment within one of the most forward-thinking IT companies An international organization with a high focus on all types of Diversity in the team 3 sick days per year Additional vacation days 100% sick leave compensation up to 2 months per year A broad selection of soft / hard skills trainings and individual mentoring Employer contribution to the Third Pillar Pension System Life & life events insurance, fully covered by companyWe are looking forward to discussing this position with you soon!
Base gross monthly salary from 1600 EUR , depending on experience + variable part 12% of your annual earnings
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations: * Slovakia * Slovakia
AI PROCESSING NOTICE
We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.