Costa Rica
2 days ago
Services Sales Executive

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

As a Workday Field Services Sales Executive for our Professional Services Sales organization, you will be responsible for planning, management, and execution of all Professional Services business development activities in your area.
You will be a key team member of the Workday Services Sales team, working alongside the Workday Software Account Executives and Digital Account Executives, driving Workday Subscription sales in Workday's Medium Enterprise business. You will also work with our Customer Success team driving customer satisfaction through our professional services.
If you are a self-starter, and love working in a multifaceted, fast paced environment, then this Workday team is the place for you!
#WORKDAY

About the Role

Responsibilities include but not limited to:

Case management for inbound requests from our Customers or from our Customer Success organization (on behalf of our Customers)

Facilitate Investment requests and route for appropriate approvals

Present Workday Customer Services overview and other packaged solutions

Run and conduct Services discovery sessions.

Develop Cost Guidance for requested services, using various estimating tools

Review cost estimates, timeline and description of services with key Workday leaders in our Professional Services organization, securing appropriate approvals

Develop and present Statement(s) of Work to customers, negotiating business terms based on Workday policies and practices

Present Professional Services Agreement(s) to customers, negotiating legal terms based on Workday policies and practices

Participate in virtual customer facing meetings, with focus on triaging problems and recommending Professional Services solutions, partnering with Services Executive team members as applicable.

Supporting the Healthcare vertical.

About You

Requirements:

Proven ability to thrive and excel in a lean, fast-paced environment.

Self-starter attitude with the ability to take direction in dynamic environment

Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint.

Team Player

Excellent verbal and written communication skills.

Excellent time management and organization skills.  Ability to multi-task.

Strong attention to detail

Strong problem-solving skills

Strong in person and web-based presentation skills

Ability to travel

Basic Qualifications:

3+ years' experience working within a Professional Services organization

3+ years experience working with Financial Management software applications

Prior experience working with Salesforce.com or Zimit software applications is a plus



Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

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