Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

About the Team

Be part of a fast-paced, global team that's at the forefront of AI-powered HR solutions. This team, strategically located in 9 locations worldwide, is driving the adoption of HiredScore's professional services. You'll work in a dynamic environment that encourages innovation, problem-solving, and a proactive approach to exceeding customer expectations.

About the Role

Join our Global Field Services Sales organization as a functional AI Services Executive, where you'll drive the growth of our HiredScore Professional Services. This pivotal role involves the strategic planning, management, and execution of business development activities within your designated territory, industry, or vertical. Initially focused on HiredScore, an innovative HCM/Recruiting solution, you'll have the exciting opportunity to expand your expertise to support Evisort, our contract management solution, and other cutting-edge AI products. You'll collaborate closely with Workday and HiredScore Software Account Executives and Digital Account Executives, driving HiredScore Subscription sales. Furthermore, you will partner with our Customer Success team, ensuring exceptional client satisfaction through our professional services. If you are a proactive and dynamic individual who thrives in a fast-paced environment, this is an ideal opportunity to contribute to our growth.

Responsibilities:

Sales and Business Development:

Proactively identify and close professional services opportunities to drive revenue growth.

Exceed sales targets and cultivate strong, lasting client relationships to secure recurring business.

Efficiently manage inbound client requests from various sources, including Account Executives and Customer Success.

Services Delivery and Customer Management:

Conduct comprehensive Services discovery sessions to understand client needs.

Effectively present HiredScore Customer Services overviews and packaged deployment solutions.

Lead virtual client meetings, adeptly triaging issues and recommending appropriate professional services solutions.

Ensure consistent client satisfaction through the successful delivery of professional services.

Proposal and Contract Management:

Develop accurate and detailed cost estimates for professional services engagements, securing necessary approvals.

Create and present compelling Statements of Work (SOWs) and Professional Services Agreements (PSAs), skillfully negotiating business and legal terms.

Facilitate investment requests and ensure timely routing for approvals.

Future Development:

Prepare to gain proficiency in the Workday Contract Lifecycle Management product and associated contract management workflows.

About You

Basic Qualifications:

Experience:

Minimum of 5 years of experience in a Professional Services organization.

OR, 5 years of experience working with HR Information Systems (HRIS) or HR IT applications.

Education:

Bachelor's degree in Business or Computer science (or related field) or an equivalent combination of education, related certifications and/or prior work experience.

Skills:

Proven proficiency in negotiation.

Strong problem-solving and issue resolution capabilities.

Excellent verbal and written communication skills.

Strong in-person and web-based presentation skills.

Exceptional time management and organizational skills.

Meticulous attention to detail.

Ability to travel up to 25%.

Professional Fluency in English is mandatory.

Attributes:

Self-starting and able to thrive in a dynamic, fast paced environment.

Strong team player.

Preferred Qualifications (Bonus):

Experience with software applications such as Salesforce.com, Zimit, Workday, and HiredScore.

Experience supporting Hiring, Talent Acquisition, and/or Recruiting business functions.

Applied experience with AI (ML, NLP, Generative AI) in business application. The ability to effectively communicate the business value of AI solutions, demonstrate a commitment to ethical AI practices, and discuss technical aspects of AI solutions, including data requirements, integration challenges, deployment, adoption, support, and maintenance considerations.

Professional fluency in French or German.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!