Job Description SummaryGE Vernova Digital is the world leader for Grid Software solutions enabling companies world-wide to optimize their control of the Grid and the transformation towards sustainable energy sources. Our teams contribute to major infrastructure projects delivering Transmission, Distribution and Market systems part of the national and regional coordination of electricity on all continents.

Job Description

The Services Delivery Manager owns the project’s Delivery Model and is the Technical Leader on the Project, working with highly skilled teams to manage and execute software deployment, configuration, integration and testing.

    • Project Execution control: Building effective Work Breakdown Structures (WBS), activity tracking to update Project Manager on progress, implementing the delivery with Agile methodology when applicable.
    
    • Share responsibility with the Project Manager (PM), through close coordination, for scope management (change requests assessment), risk management and problem management.
    
    • Contribute to Customer management activities for technical coordination establishing trust meeting delivery commitments, together with the Project Manager who owns the Customer relationship.
    
    • Accountable for the end-to-end project delivery to meet the schedule, cost and quality commitments.   
    • Trigger and validate engineering Gate Reviews (Solution, Factory Testing Readiness, Site Acceptance Readiness).
    
    • Utilize GE Product knowledge and expertise to drive excellence in execution through continuous improvement, change management and Agile / DevOps delivery methodologies.
    
    • Validate project scope review in coordination with the Solution Design team identifying, documenting, and estimating any change requests (CR) or project risks with mitigation plans. Work with Project Manager to communicate with customer.
    
    • Assist tendering with the validation of the delivery model and estimations in coordination with Regional Commercial team.
    
    • Work with Project Manager to report or resolve any process non-conformances in a timely manner.
    
    • Ensure a smooth transfer to maintenance of ending projects through coordinated knowledge transfer. 
 
    • Comply and contribute to elaboration of relevant Quality Procedures, work instructions and Processes in Quality Management System .

    • Demonstrate EHS (Environment Health & Safety) leadership and ensure Zero Deviation Plan is implemented in their area of liability.
    
    • Demonstrates and encourages positive, customer focus with a ‘can do’ attitude.
    
Performance Measurement indicators: On Time Delivery, Cost to Complete, Committed budget (effort) deviation, Software Delivery Processes Compliance, Customer Satisfaction.

Qualifications

Bachelor's degree from an accredited university or equivalent experience.

Ideal subjects: Computer Science, Information Technology, Physics, Software Engineering, Electrical Engineering or related Engineering disciple

   

Essential Criteria

Proven years of experience in Services directing the delivery of complex software solutionsProven experience in a senior technical role within a system integrator or Software Consultancy practiceProven experience in defining and managing delivery teamsProven experience in defining and assigning work packagesDevOps and Agile methodologyIndustry knowledge in the field of operation and multi sites project organizationsProcess and methodology orientedHighly collaborative and able to work across the organization to accomplish common goals.Ability to focus on the critical business outcomes and drive teams to achieving these goalsStrong presentation and communication skillsOperate with and influence senior client stakeholdersAbility and willingness to travel (subject to project demands, candidate would need to travel to customer sites, both internally and outside of UK).

Desired Characteristics

It would be highly desirable to have some experience with:

Demonstrated ability to manage multiple projects simultaneouslyExperience working with global teams / partnersStrong organizational, analytical, and problem-solving abilitiesAbility to remotely drive people towards a common goal  Software configuration managementGood knowledge of IT and cybersecurity environments including Linux and Windows operating systems, Kubernetes, Relational Databases, HW infrastructure, High Availability multi-tier architectures, and Network EquipmentExperience delivering solutions on premise and cloudStrong background in integration aspects related to computer systemsFamiliar with Atlassian suite, JIRA collaboration tools, ConfluenceSoftware development experience and version control (Github)Continuous integration (Jenkins)Scripting: bash, python, goWeb services (SOAP, REST)SCADA protocolsExperience of Wide-Area Monitoring Systems (WAMS)

Additional Job Description

Analyse, define and prioritize Business and Functional requirements and processes and propose technical solutions to meet the business issues and close inefficiency gapsResponsibility for the Business requirements through the entire lifecycle of the project from definition, implementation, test and deliveryCreate and maintain relationships with key decision makers, stakeholders and 3rd PartiesParticipate & lead technical requirements workshopsWrite and present technical proposals and presentationsAbility to take ownership of issues and get them resolved using self-driven initiative

Additional Information

Relocation Assistance Provided: No