**About the role** We are seeking an experienced Infra. Architect with 10 to 12 years of experience to join our team. You will be a valued member of the SNBG team and work collaboratively with a dynamic and inclusive environment at Cognizant. **In this role, you will:** 1. Lead the design and implementation of infrastructure solutions 2. This sets the foundation for everything. Aligns tech capabilities with business goals and drives overall service quality. 3. Implement security measures to protect infrastructure systems 4. Security is non-negotiable. Protecting systems from threats ensures operational continuity and builds stakeholder trust. 5. Oversee the integration of ServiceNow ITSM into existing systems 6. Streamlines workflows and boosts operational efficiency, especially vital in dynamic environments. 7. Support the development and execution of disaster recovery and business continuity plans 8. Ensures system resilience and quick recovery during outages or disruptions—essential for mission-critical services. 9. Provide technical guidance and support to project teams 10. Enables consistent execution, upskills the workforce, and keeps projects aligned with infrastructure best practices. **Work model:** We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. What you need to have to be considered: · Possess a strong background in Project Management with a proven track record of successful project delivery. · Demonstrate expertise in ServiceNow ITSM and its integration into business processes. · Have excellent problem-solving skills and the ability to analyze complex technical issues. · Exhibit strong communication and collaboration skills to work effectively with cross-functional teams. · Show a commitment to continuous learning and staying updated with industry trends and technologies. **These will help you stand out:** - Good English level B2 or Above - Proven experience working with ServiceNow - ServiceNow Certified Implementation Specialist ITIL Foundation Certification - Have a proven track record of successfully implementing and managing ServiceNow solutions. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. **Benefits:** + A career in one of the largest and fastest growing IT services providers worldwide. + Ongoing support and funding with training and development plans. + Opportunity to work for leading global companies. + Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive. + A highly competitive salary and great benefits, such as Allianz for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.