Job Title: ServiceNow SAM Integration Lead

About the Team:

The Software Asset Management team is part of Digital Strategy and Operations department within Sanofi.

Our mission is to ensure software assets are governed and monitored throughout their lifecycle within our organization to ensure proper governance, optimize investments, maintain compliance with licensing agreements, and enhance security across all business units globally.

The SAM team operates globally, covering all Sanofi business units (R&D, industrial, commercial, support functions) across all geographies, with strong partnerships with Procurement, Legal, and IT teams.

 

We have successfully implemented ServiceNow SAM Pro module to monitor software license compliance for key vendors. We are now expanding to manage the complete software asset lifecycle by integrating SAM Pro with other ServiceNow modules and external solutions (e.g., SCCM).

 

We are looking for a skilled ServiceNow SAM integration expert to join our team. You will be responsible for leading this ServiceNow SAM integration project.

 

Main responsibilities:

Lead the ServiceNow integration project to manage the full lifecycle of software assets

Collaborate with the ServiceNow CoE team to design and implement integrations between SAM Pro and other ServiceNow modules

Define and implement processes for software request, approval, deployment, monitoring, and retirement

Configure and customize ServiceNow SAM Pro to meet Sanofi's specific requirements

Develop integration solutions with external systems (SCCM, etc.) as required

Create dashboards and reports to provide visibility into software assets

Train and support users on the new processes and tools

Ensure data quality and integrity across the integrated platform

Document processes and technical solutions

About you 

Experience: 5+ years of experience on ITAM/SAM and more specifically in deploying and integrating ServiceNow SAM Pro with other ServiceNow modules to manage full lifecycle of software assets

Soft skills:

Strong project leadership capabilities,

Excellent communication and interpersonal skills with ability to work across global teams

Analytical mindset with attention to detail and data accuracy

Pragmatic, results-oriented approach to problem-solving

Ability to translate technical concepts to business stakeholders

Self-motivated with ability to work independently and as part of a team

Technical skills:

Strong expertise in ServiceNow platform, particularly SAM Pro module

Experience integrating ServiceNow modules (e.g. CMDB, ITAM, ITSM, CSD, HR) to manage software assets lifecycle

Experience with software discovery tools and integration methods

Proficiency in Agile project management methodologies

Experience with JIRA is a plus

Education:

Bachelor's degree in computer science, information technology or related field (MBA in IT Governance/MIS a plus)

5-8 years professional working experience in Information Technology

5+ years of relevant experience implementing and integrating ServiceNow SAM Pro

Languages: Fluent English (written and verbal)

Travel requirements: Occasional short-term international travel (approximately 1%)

Why choose us?

Bring the miracles of science to life alongside a supportive, future-focused team.Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. 

Pursue Progress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
 

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!