For 90/hr, this ServiceNow/ITSM Project Manager will lead the daily execution of our financial client's multi-year ServiceNow migration initiative in partnership with an external vendor. This role involves managing the program’s delivery plan, tracking milestones and deliverables, and coordinating closely with internal technical stakeholders and vendor resources. The PM will oversee requirement gathering, wireframing, and weekly progress tracking, ensuring alignment across infrastructure, security, and platform teams. They will maintain a risk register, proactively mitigate issues, and ensure all activities are documented and communicated effectively. The PM will also facilitate integration planning and support internal SMEs who provide ServiceNow expertise.

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