Req ID: 334512 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceNow - Platform Solution Consultant to join our team in Hyderabad, Telangana (IN-TG), India (IN).

NTT DATA is looking for an exceptional Senior ServiceNow Platform Solutions Consultant to add to our Business Process Consulting organization. You’ll be responsible for setting the stage for our engagements by partnering with our clients to serve as a trusted advisor. You’ll work as part of the project leadership team to help define the client’s ServiceNow transformation through gathering requirements aligned with process and platform best practices.

Why we think this position is great:

Your experience will be leveraged as part of the core delivery team to work with IT business leaders and process owners to impact and optimize their business process operations. You will have the opportunity to continue to grow and expand your consulting, collaboration, and communication skills by leading client and internal meetings. You will use your knowledge and creativity to create dynamic collateral in the form of client workshop presentations and process workflows, as well as delivery tools, aids, marketing, and training materials used for our clients. Our Business Process team has ample opportunity for growth and a strong emphasis on continual improvement.

Primary Responsibilities:

· Work closely with our clients to determine strategies for increased solutions adoption and organizational readiness

· Leading functional discovery and process workshops and working sessions leveraging the NTT methodology

· Defining industry and client specific business process solutions while identifying opportunities and advising on all things business process related to ServiceNow implementation projects

· Furthering your ServiceNow Expertise by developing knowledge on multiple practices within the ServiceNow platform

· Primary skillset in ITSM with secondary skillset with HRSD and experience with Integration between the modules.

· Source to Pay Operations skillset; see below:

• India

• Journal Voucher/Offline JVE

• Stationery Requisition System

• Vendor Payment Block

• Challan Generation Process

• Credit Admin Form

• File Notes System

• Business Card Requisition

• Debtors' Line-Item Change

• Vendor's Line-Item Change

• Bank Payment Order

• Quotation Evaluation Sheet

• Provision Accounting System

• Hong Kong

• Demand Management System (DMS)

• Japan

• Purchase Requisition

• Taiwan

· Journal Voucher/Offline JVE

Basic Qualifications:

· 4+ years of hands on ServiceNow experience

· 3+ years of experience leading business process design workshops to elicit client requirements

· 4+ years ITSM experience

· 4+ years HRSD experience

· 4+ years Integration experience (with ITSM and HRSD)

Preferred Qualifications:

· ITIL Foundations

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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