ServiceNow HAMPro/SAMPro Administrator
Kforce
Kforce has a client that is seeking a skilled and experienced ServiceNow HAMPro and SAMPro Analyst to join our team in Atlanta, GA.
Summary:
The ideal candidate will have hands on experience in utilizing and implementing the HAMPro and SAMPro modules within the ServiceNow platform and will play a pivotal role in our IT Asset and Software Asset Management operations.
Key Responsibilities:
* Implement and manage ServiceNow Hardware Asset Management Professional (HAMPro) and Software Asset Management Professional (SAMPro) modules
* Develop and maintain asset management processes and workflows to ensure accurate tracking and management of IT assets and software licenses
* Collaborate with cross-functional teams to identify and address asset and software management needs
* Ensure compliance with software licensing agreements and optimize software license usage to achieve cost savings
* Generate and analyze reports on hardware and software assets, providing insights and recommendations for improvement
* Train and support end-users on asset management processes and the use of HAMPro and SAMPro modules
* Stay updated with the latest trends and best practices in IT Asset and Software Asset Management
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