We are seeking a seasoned Applications Engineer to join our client’s ITSM team, with a dedicated focus on ServiceNow. This is a 6-month contract-to-hire opportunity with a leading telecommunications organization. **Key Responsibilities:** + Design, develop, configure, and implement ServiceNow solutions across ITSM modules (Incident, Problem, Change, Request, CMDB, etc.) + Collaborate with stakeholders to gather requirements and translate them into scalable, efficient ServiceNow workflows and automation + Customize and enhance ServiceNow forms, workflows, UI actions, business rules, client scripts, and integrations using best practices + Support ongoing system maintenance, upgrades, and performance tuning + Troubleshoot and resolve ServiceNow issues, ensuring stability and usability + Participate in ServiceNow platform roadmap discussions and contribute to strategic enhancements **Key Requirements:** + Minimum 6 years of hands-on experience with ServiceNow + Strong understanding of ITSM processes and ServiceNow platform capabilities + Experience with scripting (JavaScript, Glide), integrations (REST/SOAP APIs), and custom application development within ServiceNow + Level III or Senior-level experience preferred **If you're a ServiceNow expert ready for your next challenge, we’d love to hear from you. Apply today!** Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. **To Apply:** To be considered, please apply directly to this requisition using the link provided **.** For additional information, please contact **Rebecca Olan at Rebecca.Olan@ctg.com** . Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $87,000 to $120,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. **About CTG** CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.