Job Description Technical Skills & Responsibilities:  Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and support of all aspects of the ServiceNow platform, specifically to address security requirements and enhance our organization's security posture.  Collaborate with stakeholders to gather and understand business requirements and translate them into technical specifications.  Experience in designing and implementing ServiceNow SecOps solutions, including automation of security processes.  Develop and maintain ServiceNow workflows, forms, scripts, and integrations to automate security processes and improve efficiency.  Provide support for software coding and customization including, but not limited to: user interfaces, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development.  Update and maintain a comprehensive testing suite to support out of the box (OOTB) as well as custom applications with the purpose of regression testing.  Maintain interfaces for external integrations leveraging ServiceNows Integration Hub, REST and other standard integration protocols.  Coordinate and solve complex technical data and transformation issues related to data ingestion and external integration  Obtain and analyze/interpret business requirements to create sustainable solutions in ServiceNow.  Answer how to technical and application configuration questions.  Conduct regular testing and troubleshooting of ServiceNow SecOps solutions to identify and resolve any issues or bugs.  Stay up to date with the latest industry trends and best practices in ServiceNow SecOps development, and proactively recommend improvements to enhance our security operations.  Provide technical guidance and support to junior developers and team members.  Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. Preferred:  Configure and customize ServiceNow modules, including Incident Management, Vulnerability Response, Threat Intelligence, and Security Incident Response.  Collaborate with cross-functional teams, including IT, Security, and Compliance, to ensure alignment and integration of security processes within the ServiceNow platform.  Experience in developing and implementing ServiceNow integrations with other tools  Ability to provide hands-on support and troubleshooting of the ServiceNow application, related integration, and overall platform.  Experience in configuring Workspace, Process Automation Designer, Integrations specific to SecOps  Drive troubleshooting of issues identifying root cause and working with cross functional teams, or with the ServiceNow vendor as required to address issues in a timely manner. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 8 years of experience as a ServiceNow Developer, with a focus on Security Operations.  Solid understanding of security operations and best practices, including incident response, vulnerability management, and threat intelligence  Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues. o ServiceNow Certified Developer Certification o ServiceNow Certified Implementation Specialist (CIS) in Security Operations o ITIL V3 foundation certification o ServiceNow Certified Application Developer o Solid understanding of Security and Infrastructure concepts o Javascript o Web Services null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.