CTG is seeking to fill a ServiceNow Consultant opening for our client in Kansas. Location: Remote Duration: 12 months Duties: Provide configuration, customization, and maintenance support for ServiceNow implementations. Lead the team in defining and building ServiceNow strategies, focusing on value vs. effort. Prepare cost-benefit models and contribute to solution design through effort estimation and costing. Configure and maintain specific ServiceNow modules aligned with ITIL processes and service management best practices. Collaborate with stakeholders to tailor solutions within budget guidelines and ensure alignment with client requirements. Support project timelines and deliverables, ensuring successful deployments. Troubleshoot and resolve technical issues related to ServiceNow applications. Skills: Strong knowledge of ServiceNow platform functionality and modules. Proficiency in web technologies such as XML, HTML, and Web Services. Familiarity with technical components such as LDAP, VPN, and SSL. Ability to negotiate and collaborate with clients and technical teams. Strong problem-solving and analytical skills. Nice to have: Field Service Management (FSM) experience, strong development background, and ability to lead technical design and development of ServiceNow FSM modules. Experience: Proven hands-on experience as a ServiceNow Consultant or Application Developer. Background in implementing and supporting ServiceNow modules with ITIL processes. Experience contributing to solution design, estimation, and strategy planning. Education: Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent work experience. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Nicole Shaw at Nicole.Shaw@ctg.com. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $59.00 to $68.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.