Kforce has a client in Phoenix, AZ that is seeking a ServiceNow Configuration Specialist (BSA) for an exciting opportunity. Summary: Are you a detail-oriented professional with a passion for optimizing digital platforms? We have a thrilling opportunity for you to join our dynamic team as a ServiceNow Configuration Specialist! This 5 month, contract, on-site role (downtown Phoenix) is perfect for someone who loves a challenge and is eager to make a tangible impact on our organization. Responsibilities: * Configure the ServiceNow platform based on templates created by our innovative Process Improvement Team * Tailor configurations to meet the unique needs of our organization without extensive customization or programming * Enhance SharePoint functionalities to improve user experience and system performance, dedicating about 30% of your time to this task * Facilitate the seamless transition of information from SharePoint to Microsoft Teams * Provide exceptional user support and troubleshoot issues related to ServiceNow and SharePoint * Maintain comprehensive documentation for configurations and processes * Monitor system performance to ensure optimal functionality