Job Description A client of Insight Globals is looking to hire a ServiceNow Administrator II to join the ServiceNow Developer team. This role will serve as a contractor for 3-6 months with the intention of being converted to a permanent employee after contract duration. This role is fully remote working EST hours but most sit out of the following states: Alabama, California, Colorado, Florida, Georgia, New Jersey, New York, North Carolina, South Carolina, Tennessee, Texas, or Virginia. This person will serve as the second touch point of escalation from the ServiceNow team for internal users. Daily tasks will include incident escalation, advanced troubleshooting/ resolution, pending patching and updates from ServiceNow. The ideal candidate will have 3-5 years of service now experience working hands on. This role requires excellent communication skills and a self-starter looking to grow and advance their career. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Advanced reporting, dashboards, and workspace experience in ServiceNow Platform  Experience with creating/ modifying workflows, Business Rules, and other Scripts  Experience with REST/SOAP integrations, supporting upgrades and patching  Advanced experience with performance analytics  2+ years of experience hands on with ServiceNow (3-5 strongly preferred)  Great communicator with a self-starter mentality  CSA Required Experience with Scrum/Agile practices or working in a Scrum/agile environment  Technical experience outside of service now  Experience with additional modules outside of ITSM (ex, customer service, HR) null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.