Our Opening and Your ResponsibilitiesKey Purpose of the Role: Deputy to Senior Service Engineer/Team leader/ Technical Specialist/ManagerStrategic Outcome: High level Technical Support for the team / technical problem solver
Key Responsibilities:1. Technical SupportResponsible for representing the service solution to customers and at field events such as troubleshooting, repair, modification, calibration, verification, etcPM / Cal for all level equipmentInstallation of equipmentAttend to break-fix and customer technical issueAttend to customers' technical inquiries and provide technical support to ensure customers' satisfactionInteract with customers’ technical teamsDevelop customer's staff by providing technical training.Self-Improvement initiatives : commitment to complete assessment and training plan within timeline.What You Need to SucceedKey Behavioural Competencies Required:1) Competencies Sound Technical Good Interpersonal and Verbal/Written Communication Customer Focused and Market Driven Analytical and Problem-Solving Skills Innovation/Continuons Improvement Teamworking Results Focus/Oriented Self/Project Management Technical Skills, Knowledge and Experience RequiredMandatory:Degree/Diploma in Engineering/chemistry or related field  At least 2-3 years working experience in a Service environment Self-starter with a proactive approachPossess own transport and willing to travel Preferred:Firsthand understanding of technical equipment Knowledge of weighing or analytical instrument
Our Offer to YouStable employment conditions based on the contract of employmentMedical care with the dental packageLife insuranceAbout Mettler ToledoMETTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.Equal Opportunity EmploymentWe promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.