Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
\nAbout Conduent:
\nThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
\nJob Description: Are you able to work onsite? Are you passionate about project completion and process improvement? About the Role
\nAs a Lead Technician Level IV, you will direct systems technicians for day-to-day work: including scheduling, work assignments, priority setting and problem resolution for component level corrective maintenance on components from Ticket Vending Machines (TVMs), Ticket Office Machines (TOMs), Gates, and Validators.
\nResponsibilities
\n\n Responsible for spares management including replenishment.\n Interacts with the customers and vendors as required to resolve outages/failures, coordinate changes. \n Provides technical onsite maintenance and support for new and existing systems.\n Perform component and board level maintenance of all components of TVMs, TOMs, Gates, and Validators.\n Perform required corrective maintenance.\n Documenting maintenance activity on various software systems.\n Maintaining shop inventory. \n Acts as a facilitator and a team leader.\n Makes recommendations for new procedures and contributes to the development of new concepts and techniques.\n Demonstrates good judgment in selecting methods and techniques for obtaining solutions.\n Engage in field support when required.\n\nRequirements
\n\n Able to troubleshoot, test, repair and service technical equipment.\n Able to demonstrate strong customer/client service skills.\n Able to work flexible shifts and to adapt to changing work schedules\n Reliable transportation and a valid driver’s license.\n\nFlexible Working
\nAt Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
Working For You
\nPerks and rewards designed for you:
\n\n Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.\n Retirement Savings: We will support you as you save for your future.\n Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.\n Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.\n Paid Training: Earn while you learn, and continue to grow with access to award-winning learning platforms throughout your Conduent career.\n Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.\n Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.\n Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $44,160- $55,200.\n\nJoin Us
\nAt Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
\nPeople with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
\nAt Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
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