Service Technician + Apply Now + Start applying with LinkedIn + **Please wait...** Job Description Would you like to work in an international, innovative organization, where we produce high-quality solutions and are constantly looking to enhance existing and develop new offerings? Are you eager to join a professional team and work directly with our products? Then we have an interesting position in Grundfos for you. Grundfos is seeking a Service Technician. The Service Technician is responsible for the execution of the repair and maintenance work as agreed with the customer. The Technician will be responsible for customer satisfaction in the assigned market, is technically accountable and works well independently or together with ASP to address customer requests in an efficient and professional manner. This position reports directly to the Head of Service & Solutions and will operate daily out of the Brookshire TX facility. Relocation for this position cannot be supported and qualified candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship is not available for applicants for US Work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa. **Your main responsibilities:** + Dissembles/reassembles, inspects, trouble-shoots, repairs and replaces pump systems and accessors in shop or in a field service. + Ensure warranty claims are dealt with in a fair and timely manner for all parties concerned, ensuring that due process is followed and all necessary tasks are completed to ensure the traceability of jobs and hours allocated. + Ensure timely and accurate input and analysis of data through SAP and FAS so that issues are monitored and resolved as quickly and effectively as possible. + Accurately capture failure data and record all failures in standard Grundfos reporting tools and the FAS system. + Ensure quick turn around and reliability of repair of all serviced products. + Develop a continuous improvement approach to service repair and implement corrective actions. + Provide back-up support for the handling of incoming calls on service and technical inquiries. + Perform workshop equipment servicing when required. + Maintain a high level of customer communication with regard to open and pending service jobs. **Your background:** **We imagine that you have:** + A technical education, or knowledge of electrical/mechanical engineering is preferred. + A minimum of 2 years of experience in the service industry or comparable environment. + Previous working experience with pump or rotating equipment is highly preferred. + Previous experience with SAP is highly preferred. + Knowledge of best practices and systems within the service environment. + The ability to travel up to 50% of the time to customer sites within the Southwest Region. **What’s in it for you?** Whether it’s developing leadership skills or advancing your expertise even further, we’ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You’ll be welcomed from day one into an inclusive, trusting environment guided by six core values. In addition, your day-to-day benefits include: + If you’ll be working from your home office, we’ll make sure you are well equipped with a workstation. However, you are always welcome to or offices where you can engage, learn, and have fun with colleagues. + On top of it, flexible working hours; 5 paid holidays; paid time off for volunteering; up to 20 paid vacation days. Vacation hours are accrued on a prorated basis, based on your hire date within the calendar year. + Competitive medical insurance rates through medical, dental, and vision plans; and a 401(k)-match program. + Annual bonuses, parental support, internal well-being consultants and programs. + Access to the modern Grundfos Academy to pursue further both personal and professional development. + Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly. **Do you want to learn more?** If you have questions or would like to know more about this position, please contact the recruiter, Andrea Micovic at amicovic@grundfos.com. If this job sounds interesting, please send your resume and cover letter by clicking “Apply”. To dig deeper into the Grundfos universe, follow us on LinkedIn or YouTube. Check out Meet our people  to get to know some of your future colleagues and why they enjoy working at Grundfos. _Grundfos needs and welcomes professional people from all corners and backgrounds by providing equal employment opportunities for all applicants and employees and prohibits discrimination and harassment of any type. Employment decisions at Grundfos are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All qualified applicants are encouraged to apply. Learn more about your rights as an_ _applicant_ _and_ _pay transparency._ _Accommodations are available for applicants with disabilities._ **We look forward to hearing from you.** ** ** + Apply Now + Start applying with LinkedIn + **Please wait...** Information at a Glance **Job details** Workplace: Onsite Position Job Location: Brookshire, Texas, United States | Houston, Texas, United States | Katy, Texas, United States Contract Type: Full-Time Employment Type: Regular