**Your responsibilities** • Monitor status for all deliveries to ensure on-time execution. • Identify potential issues and implement solutions to maintain Customer service expectations • Proactively communicate to internal and external stakeholders regarding load status and resolution action plans • Identify repeatable issues related to any part of transport operation and develop solutions to resolve • Work closely with Supply Chain teams to continuously improve processes and service **Our requirements** • Fluent English - written and spoken – German or French would be an advantage • Strong service orientation and very good communication skills • Openness ability to build relationships with internal and external partners • Good communication skills • Computer literacy • MS Office literacy • Problems solving capabilities • Agility and resilience will be important when dealing with different challenges **What we offer** • Full-time employment contract with a rich benefits package • Possibility of hybrid work (remote work and work in the office) • An interesting job in an international, dynamically developing FMCG company • Being part of ramping up a new transportation organization including insourcing from service providers and implementation of SAP TM • High work standards and great atmosphere • Opportunity to develop and improve your skills