Alrode, Gauteng, South Africa
9 hours ago
Service Sales Support Specialist

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Marketing & Sales Manager


 

Your role and responsibilities

In this role, you will develop and execute strategies to recruit, onboard, manage and maintain ZA Cluster channel partners’ for Electrification Service (ELSE) division. Build and maintain strong relationships with channel partners to drive revenue growth and achieve sales targets. Coordinate with Global Channel Manager and Local Marketing & Sales Manager and implement channel initiatives with local sales organizations in ELSE assigned region.

The work model for the role is: Onsite

This role is contributing to the Electrification Services Business Area.


You will be mainly accountable for:

Supporting Local sales organization (LSO) to identify potential channel partners and VPPsContributing to ELSE Value Provider Program (VPP) development and promoting to potential channel partnersProvide support and guidance to partners on product, solution offerings and commercial trainingSupporting in organizing technical trainings with Primary Service Centers (PSC) and Operations for the channel partners. Enroll, track and monitor channel partner’s employees training completion and their certificationEnsuring functioning of the commercial operations & digital tools for channel partner business modelSupporting in channel partner business plan reviewsSupporting in identifying the risks of channel partner business and risks relating to direct and indirect business.Ensuring the channel partner agreements are updated and followed.Contributing to channel pricing strategy and its implementation.Ensuring correct channel regional reporting and support LSOs in Salesforce channel management.Identifying potential Channel Partners on the local marketPreparing long-term business growth with channel partnersTo ensure correct functioning of the commercial operations, business models & digital tools with channel partnersEnsuring VPP account management activities, business reviews, periodic visits and cadence meetings.Primary point of contact for channel partners.Participate in common channel partner’s customer visits and channel partner’s eventsSalesforce Channel Opportunity management. Forecasting. Planning information to PSCs and factories

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.


Qualifications for the role (Mandatory)

Bachelor’s degree in engineering with minimum 3 or more years relevant work experience.Proven experience on Medium Voltage and Low Voltage productsProven experience working with Channel Partners - mandatoryStrong communication & negotiation skills.Must be self-starter and pro-active. Be able to work independently as well as in team.Demonstrated experience of project executionKnowledge and experience of driving application of standardized Marketing & Sales processes and tools (Salesforce, SharePoint & etc.)A collaborative, solutions-oriented approach, combined with problem solving and analytical skills.A solid understanding of contract management, contract negotiations, risk management, commercial and legal terms.Experience with channel pricing managementAvailable to travelExcellent communication and interpersonal skills, including the ability to develop and manage effective working relationships at all levels


What’s in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

Preference will be given to previously disadvantaged candidates in line with the company's employment equity targets.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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