Shenzhen, Guangdong, China
5 days ago
Service Sales Specialist

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Service Sales Manager


 

Run What Runs the World 

 

At ABB, we help important industries outrun - leaner and cleaner.  

 

Every person here makes that happen. By rethinking, rewiring, and improving, we combine the world’s best minds and technologies to elevate performance to a whole new level. 

 

Because at ABB, progress is an expectation - for you, your team, and the world. As a Service Sales Specialist, you’ll take on challenges that transform industries and drive innovation. We give you the market-leading expertise, technology, and opportunity, and you own the challenge to make an impact that matters. 

 

It won’t always be easy. Growing takes grit. Innovating takes the courage to try, fail, learn, and succeed. But at ABB, you’ll never run alone. 

 

Your Role: Own the Challenge/Take on the Journey 

1. Service sales delivery: In collaboration with the Service Sales Manager and/or  Service Manager implements Service sales strategy  Penetrates IB, promotes  various upgrade, retrofit and value add solutions to the benefit of the customer  and ABB   Understands the channel strategy and the establishment of related  prices and prepares sales plans, reviews them and proposes recovery plan(s)  when needed  Regularly updates installed base in ServIS (the approved Service  database) with the changes made at site         
 

2. Volume and profit: Utilizes ServIS to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and  solutions to penetrate the existing IB/new IBs in the market  Focuses on the  entire Service portfolio to secure profit for assigned Businesss/Product Groups   
 

3. New opportunities: Generates Service sales leads and develops new market  opportunities by utilizing market trend information, identifying and exploring  potential new service portfolios  Takes a One ABB approach to leverage other  colleagues’ portfolios   
 

4. Customer approach: Establishes long term customer relationships by  understanding customer requirements and applicable regulations and  demonstrating in-depth technical service product/solutions knowledge to  promote Life Cycle Management (LCM)  Registers customer feedback and  ensures customer satisfaction throughout the sales process    
 

5. Sales process: Sells entire service product portfolio to expand ABB footprint in the designated area(s)  Charts out and monitors sales proposals, tenders and  follows up proposal statistics  Prepares ABB’s Service offerings based on customer need and in coordination with the local Service Sales Man-ager and/or  Service Manager  Communicates contract details in accordance with ABB  offering and strategy  Manages administrative sales processes   
 

6. Marketing: Acts as a marketer/salesperson of ABB’s service products and  solutions during marketing activities (trade fairs, exhibitions, conferences,  customer meetings)  Translates the needs of customer into relevant ABB  Service offerings and solutions     
 

7  Health, safety and integrity: Contributes to  risk assessments related to price and quality  Registers required information  into the appropriate customer database  Ensures technical reliability, safety and  cost effective solutions to satisfy customer’s needs  Complies with health and  safety directives.

Work with cutting-edge technology and top experts to engineer solutions that shape the future. 

 

What it takes to Run what runs the world 

Bachelor or master degree, Major in science or engineering (electrical automation major is preferred)
 

At least 3 year’s sales experience in related industries; Strong sales competency with digital capability & knowhow; At least have experience and knowledge of digitalization (automation) project
 

Strong learning ability; customer orientation; Strong sense of responsibility and personal integrity;
 

Result driven; Strong interpersonal and communication skills, be good at team work.

A mindset to innovate, take ownership, and drive continuous improvement 

 

Why ABB? 

A global market leader redefining industries through technology and expertise. 

Results that matter—what we run here, runs the world. 

Autonomy & Ownership—we trust you to implement solutions. 

Run What Runs the World—join a team that drives progress forward. 

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Por favor confirme su dirección de correo electrónico: Send Email