Service Sales Specialist – BlendingAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.
This position reports to

Business Manager - E2E

Your role and responsibilities

In this role, you will have the opportunity to manage service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. You will also showcase your ability to build long-term customer relationships and ensure immediate response to specific customer needs and issues. The work model for the role is: #LI - Onsite This role is contributing to the Process Automation – Energy division within blending team across India. You will be mainly accountable for:• Penetrates the installed base (IB) to promote upgrades, retrofits, and value-added solutions that benefit both customers and ABB, while expanding service presence.• Prepares and reviews sales plans aligned with channel strategy, establishes pricing, and proposes recovery actions when necessary to meet targets.• Identifies and develops new service sales leads by analyzing market trends, customer needs, and potential service portfolios to grow ABB’s market share.• Represents ABB during marketing initiatives such as trade fairs, exhibitions, customer meetings, and campaigns to effectively promote service offerings.• Builds and maintains strong customer relationships by understanding their needs and regulations, and by offering tailored technical service solutions that support Life Cycle Management (LCM).• Regularly updates installed base data and sales activities in CRM, manages proposals and tenders, and tracks lead progress to maintain pipeline accuracy.• Gathers and documents customer feedback to ensure satisfaction throughout the sales process, while contributing to risk assessments for pricing and quality.• Converts customer requirements into appropriate ABB service solutions, ensuring alignment with business goals and technical capabilities.

Qualifications for the role

\tBachelor’s degree in chemical /mechanical /Electrical / Instrumentation engineering from an accredited institution.\t5+ years experiences in sales / service business development, account management and cross-selling across solution and product categories.\tKnowledge in Mechanical device, Modular Skid, Instrument and Valve, Electrical, Automation and Digitalization.\tWorking experience in the field of Lubricants & grease, Paints & coatings, Pulp & paper Chemicals and specialty chemicals (adhesives etc.).\tUnderstanding of contract negotiation, framework agreement development and risk management.\tSolid reasoning ability, keen interest, solid initiative, consistency, determination, and stability.\tProficient in both written and spoken English

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryThe Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.