Purpose

The maintenance farmer builds relationships and manages the account of existing core 3 customers through telephone and by retaining existing and building new business with them.

He/she also manages and grows portfolio by selling maintenance contracts and related digital services. Additionally, the maintenance farmer generates modernization leads to modernization farmer.

What you’ll deliver:

Customer relationship management

Proactively develops and creates customer relationships in his/her area of responsibilityIs accountable for developing KONE position in his/her customer base or market areaDocuments the customer and contact information, maintains customer data

Sell

Proactively generates opportunities from existing customer baseIs accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targetsIs accountable for finding customer needs and that KONE’s solution matches with the needsIs responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authorityValidates that the contents of the contract are in line with the negotiation process outcomeMaintains full information of opportunities, tasks and visits, keeps sales funnel data up-to-dateResponsible for timely and accurate reporting in CRMResponsible for gathering relevant information about market and competitors from the fieldSupports the finance function in money collection.Is responsible for the account over the entire sell process and customer relationshipDrives execution of her/his individual sales plan

What you’ll bring:

Sales and/ or customer service experience

Experience from/ familiar with solution selling methodology

Experience from/ familiar with (selling) complex technology solutions

Experience from / familiar with KONE customers’ industries is a plus

Basic English skills

Basic digital skills and mindset

Bachelor or Master’s degree in economics, engineering or other relevant field

Masters the sales process

Demonstrates service mindset

Numbers and facts drive actions

Is able to bring across customer needs, add value to customers’ businesses by offering solutions that meet their needs and is able to use value based pricing to guarantee healthy margins

Comfortable and excited about the opportunities that digital solutions bring.

Accustomed to use different sales tools

Why join KONE?

At KONE we are on a mission to provide the best people flow experience. KONE leads the development in our industry and is acknowledged on the Forbes list of the most innovative companies in the world. KONE is a global company present in over 60 countries with headquarters in Espoo Finland. Our culture is built on the values of Customer, Care, Collaboration and Courage. We support our employees’ personal and professional growth and offer many opportunities to learn and grow in an international environment.

Creating an innovative and collaborative working culture where we value the contribution of each individual is at the heart of how we work. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and a daily practice. We follow ethical business practices and seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers