Service Representative - Licensed **Cottingham & Butler/ SISCO** 1 Positions ID: 4899856008 Posted On 08/29/2025 **Job Overview** **SISCO,** a Cottingham & Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology. Our company thrives on driven, ambitious individuals like you. We are seeking driven and customer focused candidates who are licensed in Life and Health. We pride ourselves on putting the customer first and finding ways to improve our business. Above all else, we are committed to fostering an open-door culture where the opinions and suggestions of our team members are valued and appreciated. **Our Service Center is open Monday –Thursday 7 am to 7 pm and Friday 7 am to 5 pm.** **Essential Functions:** + Answer customer inquiries on benefits plans + Process Medical/Dental Claims + Ability to learn/retain large amounts of technical information + Navigate multiple record keeping systems **What We're Looking For:** + Strong communication (verbal and written) skills + The ability to multi-task and have great attention to detail + Ability to work with customers of diverse background and dispositions + Licensed in Life and Health is strongly preferred **Experience** + Prior customer service experience + Medical or call center experience is a plus **Full-Time Benefits -** _Most benefits start day 1_ + Medical, Dental, Vision Insurance + Flex Spending or HSA + 401(k) with company match + Profit-Sharing/Defined Contribution (1-year waiting period) + PTO/Paid Holidays + Company-paid ST and LT Disability + Maternity Leave/Parental Leave + Subsidized Parking + Company-paid Term Life/Accidental Death Insurance **About SISCO:** SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA. For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction. The result is a lower standard of prudent review and ever-increasing costs. Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program. Learn more at www.siscobenefits.com Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn (https://www.linkedin.com/company/cottingham-&-butler/) | Facebook (http://www.facebook.com/cottinghambutler) Primary Contact 12213 Human Resources , 563-587-5104 Phone Phone Phone 563-587-5922 Fax careers@cb-sisco.com Email True False True **Job Details** Categories Customer Service Graphic Design/Social Media Health Care Insurance Location Dubuque, IA Job Type Employee Full/Part Full Time Company ID 943 Job REQ # 4899856008 \# Positions 1 Start Date 20250829 End Date 20251002 Featured Job TH Ad TH Comments **Similar Jobs** Retail Associate Sedona Staffing Services Injection Mold Operator Sedona Staffing Services Welder / Welding Production Associate Sedona Staffing Services Manufacturing Technicians - 1st and 2nd shift Sedona Staffing Services CNC Machinist Sedona Staffing Services Tool and Die Maker Sedona Staffing Services Machine Feeder and Unloader Sedona Staffing Services Purchasing Agent Sedona Staffing Services Screen Printer Sedona Staffing Services Client Service Representative (CSR) Kunkel & Associates, Inc. **Share this Job** Cottingham & Butler/ SISCO **About the Company** **ABOUT THE COTTINGHAM & BUTLER COMPANIES** Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the industry.