**About NCR Atleos** NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. **Job Description** **Job description details:** + Service Planner I is responsible for Call Management and Field Logistics operations and providing related support for the NCR Atleos Worldwide Service Logistics Organization, as Primary Planner for at least 1 Tier A, or equivalent, Territories. + The incumbent is responsible for timely, efficient and effective call management, workload balancing, SLA attainment and delivery against management mandated priorities. + The incumbent directly interfaces with FCIM, and Field management on daily and hourly basis. **Education and/or Requirements Required:** + Candidates should possess minimum High School degree or equivalent. + Candidates must have proven excellent communications and interpersonal skills. + Candidates should have strong organizational acumen. **Skill Requirements:** + Works constructively and collaboratively with others and across organizations to accomplish organizational goals and objectives. Applies methodologies, processes and tools to enhance work effectiveness and to implement process improvements. Leverages experiences and acquires and shares new skills and knowledge to enhance organizational capability and individual competence. + Demonstrates a sense of urgency for customers. Fosters teamwork by identifying and removing obstacles to ensure organization results are achieved. + Writes, speaks, listens, and presents information effectively and persuasively. Provides feedback to associates through verbal and/or written mediums. **Special Requirements:** Languages: + Fluent Arabic + B2 (Upper-Intermediate English)The candidate is required to comply with and adhere to all applicable, facility, safety, health, and environmental rules and regulations while working for this company. \#LI-RM1 \#Li-Hybrid Offers of employment are conditional upon passage of screening criteria applicable to the job. **EEO Statement** NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. **Statement to Third Party Agencies** To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.