**Job Family:** Electrification & Automation **Req ID:** 470077 We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team. **You’ll make an impact by:** + **Leading Warranty Support:** Providing second-level warranty support for Medium Voltage switchgears and Vacuum Circuit breakers with the local team. + **Managing Site Activities:** Defining site activities through remote support, technician dispatch, and on-site product training. + **Building Partner Networks:** Establishing and maintaining a network of relevant partners, reporting to the Global Customer Care (GCC) Head. + **Delivering Product Training:** Planning, executing, and developing product installation and operation training for internal and external customers. + **Optimizing Team Capacity:** Utilizing GCC team capacity and ensuring balanced workload with a focus on Health & Safety. + **Driving Continuous Improvement:** Controlling KPIs and implementing continuous improvement measures for products and processes with relevant departments. **Your defining qualities:** + **Engineering Degree:** Degree in Mechanical/Electrical Engineering or equivalent. + **Extensive Site & Service Experience:** At least 5 years of site experience (leadership preferred) and 2-3 years of service experience. + **Technical Expertise:** Knowledge of installation, maintenance, or repair for medium voltage switchgears and circuit breakers. + **Language Proficiency:** Professional level English and local language skills. + **Digital Literacy:** Basic knowledge of Digitalization and Tools (Power BI, Artificial Intelligence). + **Analytical & Problem-Solving Skills:** Result-oriented with strong analytical thinking and systemic problem-solving abilities. **TransformTheEveryday with Us!** We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and transform the everyday with us.