Kforce has a client in Addison, TX that is searching for a ServiceNow Engineer - Lead. We need someone with deep technical Service Now experience and experience with all of its modules and feature. Summary: The Service Now Engineer is a key role responsible for leading the design, development, implementation, administration, and maintenance of solutions on the ServiceNow platform. This role blends technical expertise with analytical skills to translate business requirements into effective ServiceNow solutions and provide technical leadership to the development team. The Service Now Engineer is key in bridging the gaps between IT business needs and the ServiceNow platform. They will negotiate with stakeholders at all levels, from team members to executives across all departments, to gather requirements, analyze processes, and ensure the successful implementation of HR and Workplace Service Delivery solutions through ServiceNow. The individual will ensure alignment with ITIL best practices, organizational standards, and contribute to the platform's roadmap and strategic direction. Responsibilities include: * Work with business users to understand needs and evaluate new, unused, or not fully leverage features and present those features to key stakeholders for consideration in an upcoming release or inclusion in the roadmap * Lead the design, development, administration, and implementation of ServiceNow solutions, ensuring quality and consistency * Provide technical guidance and mentorship to other developers on the ServiceNow platform * Conduct code reviews, enforce coding standards, and contribute to continuous improvement initiatives * Support ServiceNow platform administration tasks such as monitoring, upgrades, and access management