At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Service Sales Manager

 

Service Manager – Pharma Automation Services

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are important drivers in our goal to enable everyone to create sustainable solutions. This is our story. Make it your story.

If you’ve delivered automation solutions or services in the pharma industry—or a similarly regulated environment—and want to take ownership of something meaningful, this could be your next step.

At ABB, we’re expanding our service capabilities around the 800xA system to support a key client in the pharma sector. This isn’t about selling a solution—it’s about ensuring it performs, evolves, and delivers value over time. You’ll play a central role in shaping how we support the system in daily operations, from designing the service setup to working closely with the client’s technical teams.

Your role and responsibilities

Your initial focus will be to engage with and build relationships across the client’s organization. Your goal will be to identify service needs and help key stakeholders understand the system’s complexity – and the value of having ABB as their service partner. Naturally, we’ll ensure you are brought fully up to speed on both the 800xA system and the client’s organization.

Your primary tasks will be to:

Proactively engaging with technical and operational stakeholders throughout the client’s organizationIdentifying and specifying potential client needsHelping key stakeholders (internally/externally) understand the complexity of the systemDesigning and implementing a new service setup – with the Head of Sales and Head of OperationsLeading and motivating your current Pharma service colleagues – with more colleagues to come as your efforts deliver results, this role could develop into team management

You can choose to be based at our offices in Kalundborg, Ballerup, or Middelfart, but please note that you’ll need to be on-site in Kalundborg several days a week. You will be part of a highly successful business with a strong brand, a clear strategy, and an exciting project pipeline for the coming years. Equally important, you will enjoy a positive work environment characterized by respect, helpfulness, and a supportive tone.

Qualifications for the role

We’re looking for someone motivated by the chance to build something new – someone who thrives when their personal efforts lead to tangible, high-impact results. To succeed in this role, you’ll bring:

A proactive and outreaching working styleThe ability to build trust and position yourself as a valued advisorAn IT/OT technical background including an understanding of automationProven experience from delivering technical services to the pharma industry or other similar industriesKnowledge of GMP requirements including documentation and compliance processes is an advantageMotivation and skill in leading and engaging people

More about us

At ABB, we have a clear goal of promoting diversity and inclusion in terms of gender, LGBTQ+, disability, ethnicity, and age. Together, we have embarked on a journey where we all individually and collectively celebrate and welcome individual differences. You can look forward to joining an organization with very good well-being. Collaboration and team spirit are key words for us and a crucial foundation for reaching our shared goals. We prioritize a good working environment highly and continuously invest in the education and development of you and your colleagues. If you want to read more about our continuous work with the working environment and sustainability, you can find more information at: https://global.abb/group/en/sustainability

Please apply via our international career page. Use ”Denmark” as search criteria, then you will get a list with all Danish job openings.

The application deadline is August 22nd. We look forward to receiving your application.

If you have any questions, feel free to contact our Head of Service Sales, Lars Poulsen, at +45 6547 7372 between August 11th and August 22nd.

Please note that due to the summer vacation period, there may be some delay in our response time.

ABB is a global technology leader in electrification and automation, enabling a more sustainable future with efficient use of resources. By connecting our knowledge in engineering and digitalization, ABB makes industry more efficient, productive, sustainable and able to improve their performance. At ABB, we call it 'Engineered to Outrun'. The company has over 140 years of history and more than 105,000 employees worldwide. In Denmark, you will have more than 500 colleagues in offices in Ballerup, Middelfart, Esbjerg, Kalundborg and Aalborg.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.