Service Manager
Access Dubuque
Service Manager
**Specialized Recruiting Group**
1 Positions
ID: 70531
Posted On 06/16/2025
**Job Overview**
Our client is looking for a motivated Service Manager to lead and coordinate our team of service and maintenance technicians. In this role, you’ll be the key link between technicians, customers, and internal departments, ensuring high-quality service and timely project completion.
**Key Responsibilities**
+ Plan and prioritize service and maintenance jobs to meet deadlines and adapt to schedule changes
+ Lead daily service meetings and provide updates on job assignments and expectations
+ Oversee inventory picking for jobs, track parts usage, and coordinate with inventory and billing departments
+ Monitor progress and quality of service/maintenance work; ensure jobs are ready for billing
+ Coordinate with customers and technicians through our Spire job scheduling platform
+ Manage technician performance, hiring, training, and development
+ Ensure smooth jobsite logistics for deliveries and project execution
+ Build and maintain strong relationships with customers, providing exceptional service
**Requirements & Qualifications**
+ Experience in service or field management, preferably in dairy equipment or ag-related industries
+ Strong communication, leadership, and organizational skills
+ Knowledge of dairy milking equipment installation, repair, and operation
+ Ability to operate specialty tools, equipment, and a forklift
+ Capable of handling multiple projects and adjusting to changing priorities
+ Reliable, dependable, and detail-oriented
Primary Contact
1690906985425
Cassie Gibson
Executive Recruiter,
(563)557-1064
Phone
Phone
Phone
Fax
Cassie.Gibson@Expresspros.com
Email
True
True
True
**Job Details**
Categories
Maintenance/Repair
Location
Dubuque, IA
Shift
First Shift
Job Type
Employee
Full/Part
Full Time
Pay/Salary
$30-$38/hour
**Qualifications**
Experience
2-5 Years
Company ID
36232
Job REQ #
\# Positions
1
Start Date
20250616
End Date
20250829
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Specialized Recruiting Group
**About the Company**
Specialized Recruiting Group is an Express Employment Professionals company with a focus on Professional and Executive Search. We recruit and maintain a pipeline of highly skilled professionals in a variety of areas for interim/project assignments, contract-to-hire assignments, and permanent (direct hire) placement. Our team is uniquely equipped to help companies find the talent their business needs, and help talented professionals take the next step in their careers.
Specialized Recruiting Group is proud to serve the communities of Dubuque, Waterloo, and Southwest WI with a full offering of recruiting, training, and human resource services. Since we opened our doors, we have focused on not only helping companies find top talent, but also helping them develop and retain talent.
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