Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. A caregiver in this role communicates and dispatches a wide variety of customer service requests to coordinate clinic-wide resources that meet individual caller needs, ensuring exceptional and timely customer service. Exceptional care is a team effort - both at the bedside and in the office. Even if you've never considered healthcare as your next step, you'll find there are many paths to creating a career centered on what matters most to you. There are opportunities to grow and evolve within your role - and even explore new career areas beyond it. **A caregiver in this position works part-time 24-hour workweek, Monday-Friday between 7:00am-3:30pm and 10:00am-2:00pm. No weekend or evening requirements.** **For the first 4-weeks, a new caregiver in this role must be willing to train on 2nd shift from 3:00pm to 11:30pm.** A caregiver who excels in this role will: + Dispatch and processes requested services in a high call volume environment. + Determine appropriate service type, urgency of work requested, and deciphers information for data input into the appropriate software application. + Coordinate processing and reconciliation of expirations and autopsies between multiple departments, institutes, regional hospitals and outside entities. + Accept, releases and logs patient, guest, and staff personal items. + Other duties as assigned Minimum qualifications for the ideal future caregiver include: + High school diploma or GED. + Minimum of 2 years of experience in a customer service-related role, front desk or call center experience in a high volume area. + Prior job experience with typing or computer training or equivalent coursework. + Critical thinking, strong interpersonal and organizational skills, written and communication skills with exceptional customer service. + Significant attention to detail. + Knowledge of personal computers sufficient to input/extract data via computer. + Strong problem-solving skills required to coordinate multiple resources and requests. + Ability to work with various service requests software application, shared network drives and Microsoft Suite applications such as Excel, PowerPoint, etc. Preferred qualifications for the ideal future caregiver include: + Healthcare experience preferred. + Microsoft Office experience preferred. + Notary Public (NP) preferred. Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ **Physical Requirements:** + Ability to perform work in a stationary position for extended periods + Ability to operate a computer and other office equipment + Ability to travel throughout the hospital system + Ability to communicate and exchange accurate information + In some locations, ability to move up to 10 pounds **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities