Job Description:

Main responsibilities:

Conduct process studies to evaluate their fit for RPA and AI/ML or other improvement methodsParticipate in demo sessions with process SMEs to gather current process overview and prepare the as-is process map and process documentationPropose business case and design the high level solution for the improvementGather process related information and analyses the data using statistical tools to assess process performance,Facilitate brainstorming sessions for teams to identify pain areas,Perform root cause analysis of identified problems,Consolidate pain areas identified and propose recommendations for process improvement – internal/external consultant,Lead or/and serve as a mentor for a project teams chartered to address identified deficiencies,Classify improvement projects according to the center requirements,Coordinate, administrate improvement projects across the teams and monitor the progress and timelines,Deliver internal training sessions on quality topics (scheduled and on-demand)Promote company corporate cultures and demonstrate disciplineContribute during internal and 3rd party visit/audits when applicableParticipate in projects appointed by managementShare best practices with other DXC business units

Desired behaviors:

Deliver constant high-quality performance, focus on details and accuracyEnsure that tasks are completed within specified deadlines and quality parametersAssume personal ownership for DXC business results and executionProactively solve customers’ problems, be accountable for solving the problemBuild very good relationship with your customer/team, always be positive about your customer/teamMaintain strong communication standards, international and multi-cultural mindsetSupport other team members and groups

Employee is obliged to:

Timely reporting of tasks managed and working time in accordance with employment regulationComplete all mandatory trainings specified by managementCooperate fully during internal and external auditsObey rules regarding working time management set by the employerObey employment and company regulationsObey rules and regulations regarding health, safety and fire hazardProtect company welfare, its propertyUnder no circumstances disclose trade secrets nor company’s confidential information, defined by specific contracts and regulations

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.