Rayong, Thailand
2 days ago
Service Engineer
Job Summary: If you are software engineer, Emerson has an exciting role for you! We are looking for a senior service engineer. This role will work independently and as a part of a team to develop and implement manual and automated control system also responsible for providing support and service to our customers. You will participate in project-wide reviews of requirements, system architecture, and detailed design documents. You will also be responsible for working with global support team.   In This Role, Your Responsibilities Will Be: Provide technical solution to Control System’s performance to meet customers’ specific application. Control System troubleshooting and Modification at customers’ site. Train customers, provide technical instruction and assistance to customer regarding the installation, commissioning, operation, repair and maintenance of Control System. Provide feedback to divisions on customers’ experience, division products quality issue and any improvement suggestion. Timely submission of service report and solutions provided to the customers. Assignment product special list with Process Level for support System & Software solution Thailand and cooperate with service or special list of AP. Interacting heavily with the proposals, engineering and sales team, Work sites include petrochemical plants, refineries, etc.

Who You Are:

You take consistent action to develop new skills. You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. For This Role, You Will Need: BE in Instrument, Automation, Control system, fresh graduate are welcome or 0-3 years’ experience in the process control industry. Relevant experience in the Oil & Gas Industry and petrochemical plants. Sound understanding of Control systems as well as local market knowledge and an understanding of competitors, market and competition. Able to articulate the system technical/application offerings and its differentiation. Effective work execution. Initiative to proactively resolve issues and formulate alternative course of actions. Ability to create opportunities and not limited by constraints For effective external and internal communications. Ability to identify new business opportunities Preferred Qualifications That Set You Apart: Process good presentation and negotiation skills Able to work well under pressure. Good organization and planning skills. Application of products - DeltaV, DeltaV SIS, AMS DM, AMS MHM, etc. Basic understanding of networking protocols and concepts Capable of describing and documenting overall test strategy Excellent written, verbal communication and strong interpersonal skills  Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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