Rayong, THA
2 days ago
Service Engineer
If you are looking to expand your career, Emerson has a great job opportunity for you! We are looking for a proactive and skilled Field Service Engineer to join our team. In this role, you will be responsible for delivering technical support, installation, maintenance, and troubleshooting services at customer sites. primarily in Eastern Thailand (e.g., Chonburi, Rayong, Chachoengsao), and occasionally in other regions or overseas. If you think this role is suitable for you, let's go and join our team! **In This Role, Your Responsibilities Will Be:** + Install, commission, and maintain equipment at customer sites. + Provide timely troubleshooting and repair services to minimize downtime. + Conduct regular preventive maintenance in line with service schedules. + Train customers on proper equipment use and basic troubleshooting. + Maintain detailed service records, including reports on work performed and parts used. + Communicate effectively with customers and internal teams to resolve technical issues + Ensure safety compliance during all on-site activities. + Manage tools, spare parts, and documentation required for fieldwork. **Who You Are:** + You are technically skilled and solving real-world problems using both mechanical and electrical knowledge. + You have hands-on experience with mechanical, PLC systems program, and feel confident troubleshooting automation or control systems. + You have customer-first mentality and communicate clearly and professionally with both technical and non-technical audiences. + You work independently, take ownership of tasks, and stay calm under pressure in field environments. + You are organized, meticulous, and able to manage service schedules efficiently. + You are flexible with frequent travel within Thailand and oversea **For This Role, You Will Need:** + A bachelor's degree or diploma in Electrical, Mechanical, Mechatronics, or a related engineering field. + 3–5 years of experience in field service, technical support, or industrial equipment maintenance. + Practical knowledge and hands-on experience with Mechanical and PLC programs. + Strong problem-solving, analytical, and troubleshooting skills. + Ability to read and interpret technical drawings, schematics, and equipment manuals. + Good communication skills and basic proficiency in English (spoken and written). + Thai driver’s license **Preferred Qualifications That Set You Apart:** + Resident in Eastern Thailand (e.g., Chonburi, Rayong, Chachoengsao) is a strong advantage for easier response to customer sites. + Experience working with PLC systems such as Mitsubishi Siemens, Omron including programming and troubleshooting. + Familiarity with HMI systems, + Experience in customer service or client-facing roles, especially in technical environments. + Exposure to international service standards or working with multinational companies. + Comfortable working in high-pressure or fast-paced environment, particularly during urgent repairs or critical system downtimes. + Proficiency in additional languages (e.g., English, Japanese, or Chinese) is a plus for supporting international clients. + Strong interpersonal skills and a professional attitude when representing the company at customer sites. **Our Culture & Commitment to You:** At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. **Requisition ID** : 25021398 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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