Job Title: Service Dispatcher

Job Description

We are seeking a Commercial HVAC/Refrigeration experienced Service Dispatcher with a parts inventory experience to join our growing team. This role requires an individual who can efficiently manage service dispatch operations while adhering to company policies and safety protocols.

ResponsibilitiesDispatch service technicians to areas in Long Island, Manhattan, Queens, Bronx, Brooklyn, and Westchester.Assist Service Manager with organizing work requests, completed work requests, charges for work performed, expenses for services performed, and inventory records.Monitor re-order levels and replenish inventory to maintain proper vehicle inventory levels.Assist Service Manager with regular inspection of HVAC and Refrigeration equipment, tools, and machinery, and oversee general vehicle maintenance as needed.Schedule Preventive Maintenance on all HVAC/R equipment.Make follow-up calls to customers.Communicate effectively and respectfully with customers and team members.Maintain accurate records and complete paperwork efficiently.Complete quotes for parts needed and distribute parts to service technicians.Essential SkillsDispatchingCustomer serviceHVACRefrigerationLogisticsData entryAdditional Skills & Qualifications2+ years of commercial dispatch experience and parts managementValid driver’s license & clean driving recordStrong customer service & communication skillsAbility to work independently and as part of a teamWork Environment

This role offers a competitive pay structure, along with paid holidays and vacation, ensuring a great work-life balance. Health, dental, and vision insurance are available to take care of yourself and your family. A 401(k) plan with company match is also offered to secure your financial future. You will have the opportunity for career growth within a thriving company that provides diverse projects related to commercial HVAC and Refrigeration installations, service, and maintenance. Join a supportive and skilled crew that fosters a great team culture.

Pay and Benefits

The pay range for this position is $25.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Westbury,NY.

Application Deadline

This position is anticipated to close on Aug 8, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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