**Job Title: Commercial HVAC/Refrigeration Service Dispatcher**

**Location:** Long Island, NY (servicing Manhattan, Queens, Bronx, Brooklyn, and Westchester)

**Job Description:**

We are seeking an experienced and motivated Commercial HVAC/Refrigeration Service Dispatcher with a strong background in parts inventory management to join our growing team. The ideal candidate will be responsible for dispatching service technicians, managing inventory, and supporting the Service Manager in daily operations.

**Key Responsibilities:**

- Follow company policies and safety protocols.

- Dispatch service technicians to various locations including Long Island, Manhattan, Queens, Bronx, Brooklyn, and Westchester.

- Assist the Service Manager in organizing work requests, tracking completed jobs, and maintaining records of charges and expenses.

- Monitor inventory levels and reorder parts to maintain proper vehicle stock.

- Inspect HVAC and Refrigeration equipment, tools, and vehicles regularly and coordinate maintenance as needed.

- Schedule and manage Preventive Maintenance for all HVAC/R equipment.

- Conduct follow-up calls to customers to ensure satisfaction.

- Communicate effectively and respectfully with customers and team members.

- Maintain accurate records and complete necessary paperwork efficiently.

- Prepare quotes for parts and distribute them to service technicians.

**Required Skills:**

- Dispatching

- Customer Service

- HVAC and Refrigeration Knowledge

- Logistics Coordination

- Data Entry

**Qualifications:**

- Minimum 2 years of commercial dispatch and parts management experience.

- Strong customer service and communication skills.

- Ability to work independently and collaboratively within a team.

**Experience Level:** Intermediate

Join our team and contribute to a dynamic and supportive work environment where your skills and experience will be valued and rewarded.

Pay and Benefits

The pay range for this position is $25.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Westbury,NY.

Application Deadline

This position is anticipated to close on Aug 1, 2025.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.