Description Service & Dispatch Coordinator – Albany, NY We’re seeking a highly organized Service & Dispatch Coordinator to join our team in Albany, NY. This temporary to hire role is perfect for someone who excels in multitasking, thrives in a fast-moving environment, and enjoys being the go-to person for keeping operations running smoothly. In this position, you’ll coordinate service schedules, manage essential documentation, and ensure that our clients and team members stay informed every step of the way. Your attention to detail and strong communication skills will help keep our operations on track and our customers satisfied. What You’ll Do: + Oversee daily dispatch operations to ensure prompt, efficient service delivery. + Process and track time-and-materials billing with accuracy. + Answer and route service calls, ensuring issues are followed through to resolution. + Enter and maintain accurate records in our systems. + Keep operational files and documentation well-organized. + Serve as a communication hub between internal teams and external clients. + Flag and escalate any operational concerns to the right people. + Monitor progress and workflows to ensure deadlines and procedures are met. What We’re Looking For: + Strong administrative and operational skills, with a sharp eye for detail. + Excellent verbal and written communication abilities. + Ability to juggle multiple tasks while staying organized and calm under pressure. + Experience in dispatching, scheduling, or service coordination is a plus. If you’re ready to bring your skills to a team that values accuracy, communication, and efficiency, give Mary Christman or Gabrielle Maisonet a call at 518-462-1430. We’d love to connect with you! Requirements • Proven experience in dispatching, billing, or related operational roles. • Proficiency in processing time and materials billing with attention to detail. • Strong ability to handle service calls and manage follow-ups effectively. • Demonstrated expertise in data entry and maintaining accurate records. • Excellent organizational and multitasking skills. • Strong communication abilities to liaise with clients and team members. • Familiarity with operational workflows and problem-solving techniques. • Ability to work effectively in a fast-paced, deadline-driven environment. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .