We currently have a career opportunity for a Service Desk Technician to join our team located in Lafayette, LA.
Job Overview:
Provide tier 1 technical support to all Perficient employees and contractors while providing excellent customer service, satisfaction, and timeliness via telephone, remote access, desk side support and email. Troubleshoot software and hardware issues to resolution. Escalation of unresolved issues to the appropriate 2nd or 3rd level support teams.
Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.