Job ID: JK684758623 Location: Wayne, PA Category: Information Technology Employment Type: Contract Date Added: 06/23/2025 Apply now Back to Search Thank you for applying. Someone will be contacting you shortly.   Uploading Data... Creating Application... Finishing up... Apply Now

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An error has occurred. Please close this dialog and try again. Please complete the entire form below to apply. First Name* Last Name* Email* Phone (US Phone Numbers Only)* City* State of Residence* Select a state... Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District Of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Resume Required* (Word, PDF, RTF, TXT) Please complete the entire form below to apply. Apply now   * Required field. Service Desk Analyst | $24 – $25 | Onsite Contract What Matters MostCompetitive Pay of $24 – $26 per hour  Location: Work onsite in Wayne, PAContract opportunity with career growth and stabilityWeekly Pay with direct deposit  When you work through The Reserves Network, you are eligible to enroll in dental, vision, and medical insurance as well as 401K, direct deposit, and our referral bonus program Job Description As a Service Desk Analyst, you are a customer-focused professional with a keen eye for detail, dedicated to delivering exceptional technical support for web-based platforms and services. You excel in a fast-paced environment, managing user inquiries, troubleshooting issues, and maintaining web support infrastructure to ensure a seamless digital experience. Your role is pivotal in enhancing user satisfaction by efficiently resolving technical challenges and fostering clear, proactive communication. Responsibilities: Handle user inquiries through multiple channels (web portal, email, chat, and phone), resolving issues promptly or escalating to specialized teams as needed. Configure, troubleshoot web-related hardware and software, including user devices and access to web applications, ensuring optimal functionality. Mentor junior team members, serve as an escalation point for complex issues, and contribute to the development of web-based knowledge articles for user support portals. Maintain consistent communication with users, providing updates on issue resolution and notifying them of system outages or updates. Qualifications and Requirements: Bachelor’s degree in Information Technology, Computer Science, or equivalent experience; 3-5 years of experience in technical support or service desk roles. Proven expertise in configuring, deploying, and troubleshooting hardware (e.g., mobile devices, PCs) and web access issues, with at least two years of hands-on experience. Exceptional customer service and communication skills, with fluency in English (Portuguese proficiency is a plus). Strong organizational skills, attention to detail, and experience managing ITSM tickets, with the ability to thrive in a dynamic, fast-paced environment. Benefits and Perks: $24 – $26 per hour  Health, Dental, and Vision insurance Eligible for a 401(k) plan Weekly Pay with direct depositTraining & Growth Your New Organization:Our client is a leading multinational financial services company that partners with businesses to provide innovative and sustainable financial solutions. With a collaborative, inclusive culture and a strong commitment to employee well-being, they offer an environment where professionals can thrive and grow.Your Career Partner: The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The Pay Rate range for this position is $24 – $26 per hour, excluding benefits. Your final Pay Rate will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.  Apply now View All Jobs Similar JobsIT Support Specialist Danville, VA -... Apply Now Full Stack Developer Houston, TX Full Stack Developer | Competitive Pay $100k - $120k| Onsite: Mon - Fri 8am – 5pm|Direct Hire What Matters Most - Competitive Pay | Based on experience with potential for additional comp - Schedule | Monday – Friday, 8AM – 5PM (no remote work) - Location | Onsite role in Houston, TX 77051 -... Apply Now IT Helpdesk Support Tech Houston, TX IT Desktop Support Technician | $20–$29/hour | Mon–Fri, 8:00 AM–5:00 PM | Onsite | Temp-to-Hire What Matters Most - Competitive pay of $20–$29 per hour, depending on experience ($41,600–$60,320 annually) - Schedule: Monday–Friday, 8:00 AM – 5:00 PM with a one-hour lunch - Location:... Apply Now Product Owner Omaha, NE Product Owner | $56 - $67 per hour | Hybrid Contract What Matters Most - Competitive Pay of $56 - $67 per hour - Schedule: Flexible Hybrid (50% per week in-office after 100% onsite training) - Location: Omaha, NE - 1-Year Contract with the possibility of extension or hire-on - Weekly Pay with... Apply Now Service Desk Supervisor Omaha, NE Service Desk Supervisor | $82,500 - $117,500 per year | Direct Hire 100% Onsite What Matters Most - Competitive Salary of $82,500 - $117,500 per year - Location: Omaha, Nebraska - Direct Hire opportunity with career growth and stability - 100% Onsite schedule Job Description Seeking an... Apply Now