India
6 days ago
Service Delivery Manager - Customer Experience

Key Deliverables 
• Customer engagement & communication 
• Project kick off meeting/call with Customer 
• Resolution of customer dependencies 
• Share Project Plan with the customer 
• e2e tracking & monitoring of project delivery 
• Proactive & timely project status update to the customer 
• Project Stage tracking & ensure timely delivery 
• Project follow ups, escalations and constraint resolution 
• Delivery of third party media/bandwidth 
• Customer CPE integration & testing 
• Schedule planned activities with the customers 
• Accelerate & Maximize revenue by faster deployment of project

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