**Job Summary** The Service Delivery Manager in AML and transaction monitoring (Alert Investigation Retail & Prepaid Cards) **Responsibilities** + · MUST have strong knowledge of AML (Anti-Money Laundering) and fraud analysis. · Review of Monthly alerts and understanding of alert generation due to exceeding the threshold/particular spike in a customer account.· Ability to understand the pattern of transactions regarding suspicious/unusual activity while doing periodic reviews.· Must have exposure to Global Alert management tools.· Establish and implement money-laundering rules covering all bank products in the transaction monitoring system.· Should be able to determine the source and utilization of funds for the customer.· Understanding of unusual activity and behavior.· Should understand PEP classification and Naming convention as well.· Understand High-risk jurisdictions, current Sanction entities/individuals, different trade sanctions, SDN, etc.· Should have a fair understanding of identifying the relationship between customers and counterparties/intermediaries.· Should be able to analyze the purpose of the transactions.· Exposure to preparing AML case logs and validating information regarding transactions and counterparties via different external applications, i.e., Lexis Nexis, D&B, etc.· Adept at multi-tasking and meeting deadlines in a high-pressure environment· Strong documentation skills to clearly articulate alert disposition· Should have a good understanding of the USA Patriot Act, BSA, and CIP. · Should have good knowledge of Lexis-Nexis, Google searches, and negative searches.· Good Communication and problem-solving techniques using analytical skills· Should have lead a min. team size of 50 Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.