UPMC Western Behavioral Health at Safe Harbor is excited to welcome a passionate and driven full-time Service Coordinator I to our Crisis Residential Unit (CRU) team!

Safe Harbor’s Crisis Residential Unit (CRU) is an 8-bed facility designed to provide an alternative to inpatient behavioral health care. Our multidisciplinary team—comprising registered nurses, CRNPs/PAs, master’s level therapists, technicians, and a discharge specialist—works collaboratively to offer comprehensive services such as medication management, therapeutic support (both group and individual), and essential referrals for ongoing care.

 As a Service Coordinator I, you will take on a key role as a coordinator, advocate, and vital player in crisis management, collaborating closely with clients to create personalized, strength-based assessments and recovery plans. Prior experience in a crisis or behavioral health field a plus but not required! Your efforts will focus on developing targeted, measurable and achievable goals to inspire the belief that recovery is within everyone’s reach!

Key Information: 

Location: 2556 West 12th Street, Erie Schedule: Monday- Friday, Flexible scheduling based on department/unit need Requirements:  Must have completed a bachelor’s degree (pending graduates welcome to apply!)  Must hold a valid driver’s license Parking: Free, on site Dress Code: Business casual

At Safe Harbor we’re proud to offer a supportive and nurturing work environment where your professional growth is a top priority. Our Total Rewards Program goes beyond healthcare, providing comprehensive benefits to support your overall well-being. To further invest in your future, we are excited to offer a sign-on bonus of $3,000! If you’re passionate about making a real, tangible difference in the lives of those in our community, we warmly invite you to apply today!

Responsibilities:

Coordinates mental health services, leading advocacy and promoting recovery through independent judgment and discretion. Develop and implement comprehensive service plans in collaboration with individuals, families and support systems.  Facilitates interdisciplinary meetings, ensuring individuals needs are met and services are accessible. Provide support connecting individuals with internal and external resources.  Maintain accurate records, participate in training and stay up to date on best practices and recovery-orientated services.