Job Description:

Position Title:                       Service Coordinator

Location:                                Houston, TX

Reporting to:                         Branch Manager

Open to Relocation:             No

On-Site/Hybrid/Remote:    On-Site

Travel Required:                   0%

This position is a responsible for administrative support of the service department. The successful candidate will handle the daily work order processes, purchase components and parts, perform data entry and change orders. Answer and direct phone calls and visiting customers for the service department and assist the service Supervisor with managing the work flow and scheduling of technicians.

Main Duties & Responsibilities

Look up and order parts for shopFollow up on all service parts back ordersBack-up Shop Service SupervisorReview blueprints, change orders, job file, and other engineering data to prepare and maintain parts listings and other documentation used for material requisitioning and disbursement, and inventory control.Examine engineering drawings, blueprints, orders, and other documentation for conformance to established criteria regarding materials, parts, and equipment specifiedPrepare and maintain computerized record systems providing detailed parts information, such as part numbers, complete description, quantities, operational characteristics, functions, and specificationsAssist in determining adequate spare parts inventory requirements for customersRequisition materials and suppliesContact purchasing department, engineering department, and vendor representatives regarding procurement and availability of componentsList suppliers and bid process for each type of material usedCompile or prepare various reports for managementResearch and investigate errors and problems to correct themVerify quality of workAll other related job duties as assigned

Required Qualifications:

Highest level of integrityHigh School Diploma or GEDMinimum of 2 years of experience in parts support 

Preferred Knowledge, Skills and Abilities:

Excellent communication, planning and organisational skills are all essential, as well as the ability to work under pressure and meet deadlines.Ability to effectively communicate with customers, vendors and coworkers – verbally and written, on the phone or in personSolid math skillsKeyboarding and numeric data entry skillsAbility to work effectively in a computer environmentSolid organization, prioritization and follow-through skillsCustomer oriented and customer responsive.Must be able to work within a Team concept, able to multi-task and be able to organize the workday effectively and with high degree of accuracy.Have a willingness to learn new skills and willing to work overtime.Strong PC skills to include Microsoft Office SuiteAble to push, pull, lift, sit, stand and use miscellaneous office equipment for extended periods of time in the performance of duties.Attention to detailAbility to work effectively in a fast-pace, time-sensitive, quick changing work environment

Salary: The compensation range for this position is $21-29 hourly. Pay is based on several factors including but not limited to education, work experience, certifications, etc.

Encouraged to apply: If you are interested in an open position but feel you may not meet all the preferred qualifications, we still encourage you to apply.

TEREX is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of the community.

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

About Terex:

Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.

Additional Information:

We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.  We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce.  Our culture is defined by our Terex Way Values – Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship.  Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members.  To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.  You can request reasonable accommodations by contacting the recruiting department (person or department) at Globaltalentacquisitions@terex.com. 

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.