Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. ​

 

Are you highly organized, detail-oriented, and thrive in a fast-paced support role?

We’re looking for a Service Coordinator to coordinate the Aftermarket products and services for our customers in the UK and Ireland.

In this role, you’ll be the essential link between our technicians, customers, and internal departments - ensuring everything runs smoothly from order to execution.

What do we offer?

Permanent, stable position in a growing international companyHybrid working model: work from home 3 days a weekFlexible hours: Start your day between 7:00 and 9:30 AMAttractive compensation package: includes meal allowance and remote work expensesFree shuttle bus from Pl. España (Barcelona) to our modern office in TerrassaHealthy perks: free coffee, fruit, and a supportive multicultural teamStructured onboarding: 1-month presential training to set you up for successSocial benefits after 1 year: private health and life insurance, pension plan
 

What will be your main functions?

Coordinating service engineers’ schedules and customer visitsManaging service contracts and customer purchase ordersActing as the main contact between parts availability, customer appointments, and technician planningSupporting the growth of our Service business in the regionMonitoring technician utilization and maximizing chargeable hoursHandling invoices, corrections, and material returnsCollaborating with sales, logistics, finance, and production teams to ensure customer satisfaction

Minimum Qualifications:

Experience in administration, logistics, or customer serviceHigher education or equivalent through professional experienceStrong communication and organizational skillsFast learner, proactive, and a true team playerComfortable managing multiple tasks and prioritiesProficient in MS Office and general computer toolsNative level of English is a must

#LI-GP1

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers.  These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process.  Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address.  If you have any questions about the legitimacy of an employment opportunity, please reach out to talentacquisition@donaldson.com to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.