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We are hiring for a Service Coordinator for BeNeLux region at our local office in Terrassa, who will be responsible for coordinating and maximizing all existing Compressed Air, Process Filtration and Industrial Solutions customers in the provision and supply of Aftermarket products and services.
Who we are looking for:
The ideal candidate for this role will have previous experience in an administrative role and be a very organized individual, as well as to speak fluent Dutch and English.
Your Responsabilities:
Coordinate the service engineers, handling and maximizing all existing service customers in the provision and supply of Aftermarket products and services for the BeNeLux region
Process, monitor, and follow-up customers' purchasing orders and the maintenance agreements
Plan new and renewed contracts, acting as main communicator between parts available, customer confirmed appointment, technician plans
Assist in further developing the Service business meeting planned targets in your region
Maximize technician's chargeable working hours and monitor the efficiency of working time (utilization)
Manage invoice creation, corrections, and the return of the material activities
Coordinate internally with other departments, such as sales, logistics, finance, and production, to keep all aware of customer activities
Your Qualifications:
Higher education or equal through experience
At least 2 years' experience in administration/customer service/logistics
Excellent computer skills
Strong communication and administrative skills, fast learner, and a team player
Flexibility, ability to multi-task and manage time
Dutch & English fluent. French would be an asset
What we do offer:
Permanent contract
Multicultural work environment with free coffee & fruit during office days
Flexible work schedule (7.30 - 9.30 to 16.30 - 18.30)
Hybrid model (3 days of remote working per week)
Shuttle bus from Pl. España (Barcelona city) to our office in Terrassa
Attractive compensation package (including meal allowance & telework expenses)
Presential onboarding process for 1 month
Social benefits will be offered after one year (including health and life insurance, and pension plan)
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