Role: Service coordinator

Salary: up to £31,900 per annum dependant on experience and qualifications

Location: Stroud, Gloucestershire

Contract/Hours: Permanent Part-time 17 hrs per week 1 full day on a Wednesday and Thursday and ½ day Friday. Please note we can have some flexibility on the hrs and are happy to discuss this at interview.

Benefits:

· 29 days annual leave per annum, PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave

· Gain professional qualifications and excellent training/development opportunities

· Flexible maternity, adoption, and paternity packages

· Pension with up to 7% employer contribution with included life assurance cover

· Staff discount portal and Blue Light Card eligibility with 15,000 national retailers’ discounts.

Why Action for Children?

At Action for Children, we believe that every child should have a safe and happy childhood. Last year, we helped more than 671,275 children and families across the UK. Residential care is one of our key growth areas – we have an expanding nationwide network of small, family-style homes.

Through innovative care and support, we provide a safe, nurturing environment for disadvantaged children.

A bit about the role:

Kingfishers is a supported housing project for 18- to 25-year-olds with learning disabilities, based in Ebley, Stroud.

At Kingfishers, we help young people with learning disabilities transition safely into adulthood and get on with their lives. Our dedicated team treats each young person as an individual.

We help them gain skills they need - both in work and socially - to live confident, independent lives or with others in local communities.

As a Service coordinator, you will be part of the senior leadership team and help lead in the day to day running of the home ensuring that the young people are in a safe supporting environment required to nurture their needs. The current Co-ordinator you will work with has been here for 28 years. They will provide you with their knowledge and facilitate training to provide you with the appropriate knowledge for the role. This role is a shared role you will work alongside our current coordinator

How you will help to create brighter futures. 

Our vision is that every child and young person in the country has a safe and happy childhood. To help us achieve this, you will:

· Manage and lead a team of professional social care staff.

· Create a strong and high achieving team.

· Liaise with our key Stakeholders within and outside Action for Children.

· Support the Registered Manager in data collection and analysis.

· Deputise in the Managers absence

Let's talk about you.

Our job description at the bottom of the advert outlines the requirements of the service coordinator role but the ‘must-haves' are: 

· Level 4 in Residential care (or recognised equivalent) and working towards

· Experience of working with young people.

· Multi-agency environment and achieving positive outcomes through intervention.

· Flexibility to work on shift when required and cover on call.

· Delivery of service user needs assessment, ensuring accurate and update retention of information

· Experience of demonstrating a comprehensive understanding of safeguarding and an ability to promote the wellbeing and welfare of young people.

· Demonstrable integration of equality and diversity into practice and service delivery.

· Experience of supervising and supporting a staff team

Application Process: 

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration. 

Please note we are unable to offer visa sponsorship for this role.

Interviews will take place in Person:

- Wednesday 27th August for an informal gathering with all candidates to meet young adults and the current Co-ordinator

- Monday the 1st of September 2025 for the formal interviews.

Talent Pool 

We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't. 

Contact: If, for any reason, you need support with your application, please contact Erika Brinkman at recruitmentservices@actionforchildren.org.uk or 01923 361723 quoting reference 11649

Diversity, equality, and inclusion 

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. 

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.] 

Don't meet every single requirement? 

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family. 

Want to know more about Action for Children?  Find us on X, LinkedIn, Facebook or YouTube to get to know us better. 

Want to know more about Action for Children? 
 

Find us on X, Linkedin, Facebook or YouTube to get to know us better.

Job Description

See below for further information about working with us:

Sandy career Journey

Lisa career Journey

Action for Children Employee Benefits

AfC Commitment Statement

Make a Difference - A Career in Residential Services