Evergreen Health At Evergreen, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Service Coordinator is responsible for coordinating and maintaining supportive services for individuals enrolled in the YouPLUS (RW Part B Supportive Services) Program. The Service Coordinator will focus on facilitation and implementation of transportation services for People Living with HIV/AIDS (PLWHA) in Western New York, in addition to assessing and supporting other identified patient goals. The Service Coordinator reports to the Director of Supportive Services, who shall determine specific responsibilities of this position. These responsibilities may be revised, as necessary, with proper notification and training provided, where appropriate. As part of the essential functions of this role, the Service Coordinator: + Works with team to identify transportation service needs for eligible patients; coordinates transportation-related passes and arrangements + Contributes to monthly reporting by maintaining tracking of all transportation services and required program documentation + Participates in weekly team huddles and case conferences to address and work to resolve patient barriers + Contributes to the central intake and eligibility process by completing required documents to successfully enroll and retain eligible patients + Completes intake/assessment activities with patients upon enrollment and reassesses every 6 months to ensure patients are still eligible to receive services + Provides quality customer service through a Trauma-Informed Care (TIC) lens + Contributes to in-reach and outreach efforts for recruitment of eligible patients Qualified candidate BA/BS in Human Services or related field and one (1) year of qualifying related experience or an Associate's degree in human services or related field and two (2) years of qualifying, related experience. A wareness of and sensitivity to the issues and health disparities faced by underserved populations is essential. Experience developing and implementing direct client services and case management services preferred. Job type: Full-time, 40 hours per week Additional requirements: + Possess valid NYS driver's license and insured, dependable car to use when necessary. What Evergreen Health Offers You: + Multiple comprehensive medical health insurance plans for you to choose from + Dental and Vision coverage at no cost to you + Paid Time Off package that equals 4 weeks of time in your first year + 403b with a generous company match + Paid parking or monthly metro pass + Professional development opportunities + Paid lunch breaks