**Description** **About Air Systems** Air Systems, a subsidiary of EMCOR Group, is a leader in HVAC, plumbing, sheet metal, high purity process piping, and building automation systems. As part of EMCOR, the world's leading provider in our field, we’re passionate about providing our clients with solutions that make a real difference. **Job Overview** Air Systems Inc., the Sacramento Office, is looking for a **Service Coordinator** to be apart of a three-person Coordinator Team. Responsibilities include supporting both the BAS Coordinator and the Mechanical Coordinator, with a working knowledge of dispatch and coordination of mechanical service technicians. This role requires the ability to cover the shifts of the other coordinators when necessary. Duties include Operational/Office Admin Support, BAS Coordinator and Mechanical Coordinator Support, Invoice Reconciliation, and Service Agreement Management. **Key Responsibilities, but are not limited to:** **Customer Communication** + Serves as a point of contact for customers, addressing inquiries and concerns. + Provides updates to customers on the status of their service requests and any schedule changes. + Acts as a liaison with customers, engineering, and technicians throughout contract administration on projects; assists in developing project scopes and proposals. + Provides input on technician performance and their ability to meet customer expectations and requirements. **Mechanical Service Support** + Reconciles PCard purchases. + Researches billing issues, credits, rebills, and customer requests. + Generates new site locations using the appropriate forms. **PMs (Mechanical Preventive Maintenance)** + Sets up new PM Agreements. + Runs monthly PM Service Orders. + Procures necessary materials. + Manages annual renewals. + Updates existing agreements as necessary. **Operations Support** + Schedules and monitors Refrigerant Inventory reporting. + Creates purchase orders for Truck Stock and Tools. + Provides PG&E support as required. + Provides EH&S administrative support. + Acts as BAS / Mechanical Coordinator back-up as needed. + Supports general office administration tasks. **Qualifications** + Solid understanding of basic accounting and finance principles + Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.) + Experience with ERP+ or similar accounting systems is a plus, but not required + Strong ability to collaborate and work effectively across departments + Capable of managing and prioritizing multiple tasks in a dynamic environment + Highly detail-oriented with strong organizational skills + Strong problem-solving abilities and resourcefulness + Excellent interpersonal and people skills + Clear and effective oral and written communication skills + Strong customer service and relationship-building abilities + Team-oriented with a positive, cooperative attitude + Flexible and adaptable to changing priorities + Able to thrive in a fast-paced, deadline-driven environment + Creative thinker with the ability to leverage skills and resources to achieve goals **Benefits** + Comprehensive health coverage (medical, dental, vision, prescription). + Telehealth access and HSA/FSA options. + Employer-paid Life, Accident, and Disability Insurance: 1.5 times your salary. + Generous paid time off, with increases each year + 10 paid holidays. + Opportunities for professional growth through educational assistance and career development programs. **Why Air Systems?** At Air Systems, we believe in fostering an environment of growth, integrity, and respect. We take pride in being an employer that values safety, teamwork, and a commitment to excellence. Our **Standards of Success** reflect the values we uphold in every project: + Safety First: We care about the safety and well-being of our employees, partners, and clients. + Teamwork: We work together with respect, integrity, and a shared commitment to excellence. + Innovation & Growth: We’re always looking for better ways to do things—and we encourage creativity and continuous improvement. _At Air Systems, we respect your privacy and protect your personal information. The data you provide during the application process will be used solely for recruitment purposes and kept confidential. We do not share your information with third parties, except as required by law or with your consent._ _Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies_ list open positions here (https://recruiting.ultipro.com/EMC1002EMCGI/JobBoard/cc563430-39f7-4c82-bdfe-62f295bd857a/?q=&o=postedDateDesc&w=&wc=&we=&wpst=) _. Please check our available positions to confirm that a post or email is genuine._ _EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent._ _As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled._ **Competitive Salary** : $25.00-$30.00 per hour based on experience. \#airsys Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.