**Job Description:** Do you have an entrepreneurial mindset and a talent for growing business? Are you looking for an employer that empowers you to treat the business as your own? We are currently seeking **a dynamic Service Coordinator** for Carol Stream, IL office. In addition to being the center piece of the Service Operation team and this role requires strong interpersonal and problem-solving skills, a facility to quickly adapt to everchanging customer needs and a strong motivation to help the team achieve its operational and sales objectives. We are looking for someone to help us build a high performing team and create a warm and inclusive atmosphere. If you are someone who has a passion for organization, people, sales and business development then apply now! **Responsibilities:** + Create, assign, and coordinate service technician work schedules. + Communicating with the field service team to keep them informed about changes in schedules or client requirements. + Establish assignment priorities and dispatch personnel accordingly. + Support the Service Manager with creating and submitting work order estimates and proposals. + Follow up with customers on existing proposals to help the branch achieve its monthly objectives. + Maintain and organize files and databases. + Provide superior customer service to clients on the phone and via electronic correspondence. + Follow-up with customer to review satisfaction and to understand opportunity for improvement. + Coordination and overview of Shipping and Receiving service parts. **Qualifications:** + Excellent customer service skills. + A minimum of two (2) years of scheduling of field service personnel or logistics or a strong desire to learn is required. Preferably in a National network. + Driven, excellent multi-tasking skills and someone that enjoys problem solving. + Strong communication skills both verbally and in writing. French speaking is a plus. + Strong interpersonal skills and an awesome team player. + The ability to process transactions with accuracy and attention to detail, while maintaining volume. + Intermediate computer skills including Microsoft Office Suite Products. + High School diploma or equivalent study. + Ability to work under pressure and resolve conflicts. **Compensation Information:** 26.00 - 30.00 per hour